Guest Experience & Reservations Manager in London

Guest Experience & Reservations Manager in London

London Full-Time On-site
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Treehouse Hotel London, part of Cairn Group, is seeking an experienced Reception & Reservations Manager to lead the teams across Madera and The Nest. You’ll own the guest journey from enquiry to arrival, driving conversion and delivering memorable experiences.

You’ll oversee daily reservations, table allocation and guest enquiries via SevenRooms, manage rotas and budgets, and coach teams to uphold service standards across both venues.

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Guest Experience & Reservations Manager in London employer: Cairn Group

Cairn Group is an excellent employer for those looking to thrive in the vibrant hospitality sector. With a family-style culture that encourages initiative and personal growth, employees benefit from real-time pay options and a variety of perks that enhance their work-life balance. Join us in delivering exceptional guest experiences while enjoying a supportive environment that prioritises your development and well-being.

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Contact Details:

Cairn Group Recruitment Team