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- Tasks: Be the friendly face for guests, manage reservations, and ensure smooth front desk operations.
- Company: Leading UK hospitality company with a supportive team culture.
- Benefits: Enjoy discounts, recognition awards, and a vibrant work environment.
- Why this job: Create memorable experiences for guests while developing your skills in hospitality.
- Qualifications: Vibrant personality, excellent communication skills, and calm under pressure.
- Other info: Great opportunity for growth in a dynamic hospitality setting.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK hospitality company is seeking a dedicated Receptionist in Harrogate. This position involves being the warm first contact for guests, managing reservations, and ensuring a smooth operation at the front desk.
The ideal candidate has a vibrant personality, excellent communication skills, and the ability to remain calm under pressure.
Join a supportive team and contribute to creating memorable experiences for guests while enjoying a range of benefits, including discounts and recognition awards.
Front Desk & Guest Services Pro – Growth & Perks in Harrogate employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Services Pro – Growth & Perks in Harrogate
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice your communication skills! As a Front Desk & Guest Services Pro, you'll need to be friendly and articulate. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects the company's vibe while still being professional. You'll feel more confident and ready to shine!
✨Tip Number 4
Don't forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Front Desk & Guest Services Pro – Growth & Perks in Harrogate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your vibrant personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and friendliness into your words.
Highlight Relevant Experience: Make sure to showcase any previous experience in hospitality or customer service. We love seeing how you've managed reservations or dealt with guests in the past, as it shows us you're ready for the front desk!
Keep It Calm and Collected: Since the role involves staying calm under pressure, mention any situations where you've successfully handled stress. This will show us that you can keep your cool when things get busy at the front desk.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Harrogate!
How to prepare for a job interview at Cairn Group
✨Show Your Warmth
As a Front Desk & Guest Services Pro, your personality is key! Make sure to convey your vibrant nature during the interview. Smile, maintain eye contact, and use friendly body language to show that you’re approachable and ready to create memorable experiences for guests.
✨Know the Company
Do a bit of homework on the hospitality company you're interviewing with. Familiarise yourself with their values, mission, and any recent news. This will not only help you answer questions more effectively but also show that you’re genuinely interested in being part of their team.
✨Prepare for Common Scenarios
Think about how you would handle various situations at the front desk, like dealing with a difficult guest or managing multiple reservations. Prepare some examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they recognise and reward employees. This shows that you’re not just looking for a job, but are genuinely interested in contributing to their success.
