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- Tasks: Lead operations in a vibrant hospitality environment, ensuring exceptional guest experiences.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of expertise.
- Benefits: Enjoy bonuses, discounts, and real-time pay access while developing your career.
- Why this job: Make a real impact in hospitality and grow your career in a supportive team.
- Qualifications: Experience in hospitality management and a passion for guest satisfaction.
- Other info: Be part of a culture that values respect, integrity, sustainability, and excellence.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued.
About the Role: At Cairn Group, we’re proud to deliver best-in‑class hospitality—and that extends to the kitchen. We’re looking for a talented and motivated Head Chef to lead a dynamic kitchen team, craft thoughtful, seasonal menus, and help shape the reputation of our restaurant. This is a fantastic opportunity for someone who combines culinary expertise with strong leadership and commercial awareness.
As Director of Operations, you’ll take ownership of the full operation—providing strong leadership and clear direction to ensure every guest enjoys a memorable, best‑in‑class stay. This role will have a strong focus on Food & Beverage and F&B management experience would be beneficial. With a focus on performance, you’ll drive both financial results and team development, ensuring we meet and exceed targets while creating a supportive, guest‑first culture. You’ll be hands‑on when required, but also commercially focused—monitoring the entire guest journey and optimising service delivery across departments. You’ll embed company standards, champion operational excellence, and help establish the hotel as a recognised and respected name within the local community.
About You:
- A Hospitality Hero – With prior experience in a similar role (ideally in a branded environment), you lead with purpose and people‑first passion.
- A Service Superstar – You go the extra mile to create a seamless and enjoyable guest experience, handling challenges with professionalism and care.
- A Team Player – You build positive, motivated teams who strive for high standards and continuous improvement.
- Cool Under Pressure – You remain calm, flexible, and focused, even in busy or unexpected situations.
- A Polished Professional – You bring structure, confidence, and clarity to every interaction, ensuring team and guest satisfaction.
- Proactive & Organised – You manage your time well, stay ahead of the day’s priorities, and help others do the same.
- Commercially Aware – You understand the numbers, know your business inside out, and confidently lead with commercial and financial insight.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest‑focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well‑earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real‑time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank‑you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long‑term security.
- Year‑Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave: We ensure you have the time and support you need to be with your loved ones.
Director of Operations in Dunfermline employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Dunfermline
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Cairn Group and its values. Understand their commitment to service excellence and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've built motivated teams or improved guest experiences in previous roles. This will demonstrate that you’re not just a fit for the role, but a perfect match for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Cairn Group family.
We think you need these skills to ace Director of Operations in Dunfermline
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to creating memorable guest experiences and how you embody the values of Cairn Group.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Director of Operations role. Highlight relevant experience in Food & Beverage management and leadership, and don’t forget to mention any achievements that demonstrate your commercial awareness.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your information logically so we can easily see how your skills and experiences align with what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Cairn Group!
How to prepare for a job interview at Cairn Group
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your commercial awareness. Brush up on the financial metrics relevant to the hospitality industry, such as occupancy rates and average daily rates. Be ready to discuss how you've used these numbers to drive performance in previous roles.
✨Showcase Your Leadership Style
Cairn Group values strong leadership, so be prepared to share specific examples of how you've built motivated teams. Think about times when you’ve successfully led a team through challenges or implemented new processes that improved service delivery.
✨Emphasise Guest Experience
Since the role focuses on creating memorable guest experiences, come armed with stories that highlight your commitment to service excellence. Discuss how you've gone the extra mile for guests and how you plan to maintain a guest-first culture at Cairn Group.
✨Be Proactive and Organised
Demonstrate your organisational skills by discussing how you prioritise tasks and manage time effectively. Share strategies you've used to stay ahead of daily priorities, especially in busy environments, to show that you can keep calm under pressure.
