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- Tasks: Support accounts receivable, manage payments, and resolve outstanding debts.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy bonuses, real-time pay access, discounts, and career development opportunities.
- Other info: Access 24/7 support and celebrate your milestones with long-service awards.
- Why this job: Be part of a friendly team and make a real impact in the hospitality industry.
- Qualifications: Team player with attention to detail, strong communication skills, and numerical confidence.
The predicted salary is between 22000 - 28000 ÂŁ per year.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn is a place where you can build a career you’re proud of.
About the Role: As Credit Control Assistant, you’ll play a key role in supporting the accounts receivable function across a cluster of Cairn Group properties—ensuring timely and accurate payments from our valued clients. You’ll post and allocate payments using various Property Management Systems and finance platforms, maintain up-to-date ledgers, and work proactively to resolve any outstanding debts through effective communication and follow-up. You’ll also issue regular statements, assist with bank postings, and prepare debtor reports—contributing to the team’s goal of reducing aged debt and supporting the overall financial health of the business.
About You:
- A Team Player – You enjoy working collaboratively and supporting shared goals within a small, focused team.
- Detail Focused – You’re methodical and take pride in keeping ledgers accurate and tasks well documented.
- Organised & Efficient – You’re confident juggling tasks, managing time, and working independently when needed.
- A Strong Communicator – Whether it’s resolving a query over the phone or following up by email, your tone is always professional and clear.
- Numerically Minded – You’re comfortable working with figures and understand the importance of financial accuracy.
- Tech Savvy – You’re familiar with Excel and confident using finance systems—training on specific systems will be provided.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well‑earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well‑earned break.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self‑care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long‑Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank‑you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long‑term security.
- Year‑Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
Credit Control Assistant employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Credit Control Assistant role.
✨Tip Number 2
Prepare for interviews by researching Cairn Group and its values. Understand their commitment to service excellence and think of examples from your past experiences that align with their mission. This will show you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role involves resolving queries and following up with clients, being clear and professional in your conversations is key. Try mock interviews with friends to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining Cairn Group. Let’s get you that job!
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Credit Control Assistant role. Highlight your experience with accounts receivable, communication skills, and any tech-savvy abilities you have. We want to see how you fit into our team!
Showcase Your Detail Orientation: Since this role requires a keen eye for detail, don’t shy away from mentioning specific examples where you've maintained accurate ledgers or resolved financial discrepancies. We love seeing how you take pride in your work!
Be Professional Yet Personable: When writing your application, keep your tone professional but friendly. We value strong communicators who can connect with clients and colleagues alike, so let your personality shine through while keeping it clear and concise.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining Cairn Group!
How to prepare for a job interview at Cairn Group
✨Know Your Numbers
As a Credit Control Assistant, you'll be working with figures daily. Brush up on your financial knowledge and be prepared to discuss how you handle numerical tasks. Familiarise yourself with common financial terms and practices relevant to the hospitality industry.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've resolved queries or followed up on payments in previous positions. Practice articulating your thoughts clearly, as you'll need to demonstrate your ability to communicate professionally over the phone and via email.
✨Demonstrate Team Spirit
Cairn Group values teamwork, so be ready to share experiences where you've collaborated successfully with others. Highlight your ability to support shared goals and how you contribute to a positive team environment, even when working independently.
✨Get Tech-Savvy
Familiarity with finance systems and Excel is crucial. If you have experience with specific Property Management Systems, mention them. If not, express your eagerness to learn and adapt to new technologies, showcasing your tech-savvy nature.