Credit Control Assistant

Credit Control Assistant

Newcastle upon Tyne Full-Time 30000 - 42000 ÂŁ / year (est.) No home office possible
Cairn Group

At a Glance

  • Tasks: Support accounts receivable by managing payments and resolving outstanding debts.
  • Company: Join Cairn Group, a dynamic hospitality company with a focus on teamwork.
  • Benefits: Enjoy real-time pay access, discounts, bonuses, and career development opportunities.
  • Other info: Flexible work culture with recognition programs and wellness support.
  • Why this job: Make a difference in financial health while gaining valuable experience in a supportive environment.
  • Qualifications: Team player with strong communication skills and a knack for numbers.

The predicted salary is between 30000 - 42000 ÂŁ per year.

Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you’re creating unforgettable guest experiences or supporting your team, you’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.

About the Role

As Credit Control Assistant, you’ll play a key role in supporting the accounts receivable function across a cluster of Cairn Group properties—ensuring timely and accurate payments from our valued clients.

You’ll post and allocate payments using various Property Management Systems and finance platforms, maintain up-to-date ledgers, and work proactively to resolve any outstanding debts through effective communication and follow-up.

You’ll also issue regular statements, assist with bank postings, and prepare debtor reports—contributing to the team’s goal of reducing aged debt and supporting the overall financial health of the business.

About You

  • A Team Player – You enjoy working collaboratively and supporting shared goals within a small, focused team.
  • Detail Focused – You’re methodical and take pride in keeping ledgers accurate and tasks well documented.
  • Organised & Efficient – You’re confident juggling tasks, managing time, and working independently when needed.
  • A Strong Communicator – Whether it’s resolving a query over the phone or following up by email, your tone is always professional and clear.
  • Numerically Minded – You’re comfortable working with figures and understand the importance of financial accuracy.
  • Tech Savvy – You’re familiar with Excel and confident using finance systems—training on specific systems will be provided.

About Us

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits

  • Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well‑earned boost to your pay check.
  • Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real time.
  • Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well‑earned break.
  • Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
  • Spa Discounts: Self‑care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
  • Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
  • Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
  • Long‑Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank‑you for your commitment.
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join!
  • 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
  • Pension Scheme: Plan for your future with our pension plan, designed to help you build long‑term security.
  • Year‑Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
  • Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.

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Credit Control Assistant employer: Cairn Group

Cairn Group is an exceptional employer that values teamwork and individual contributions, making it a fantastic place for a Credit Control Assistant to thrive. With a strong focus on employee development, competitive benefits like real-time pay access through Wagestream, and generous discounts across our venues, we foster a supportive work culture that prioritises both professional growth and personal well-being. Join us to be part of a dynamic team dedicated to financial excellence while enjoying unique perks and recognition for your hard work.
Cairn Group

Contact Detail:

Cairn Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Assistant

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on your communication skills. Practice explaining how you’ve resolved outstanding debts in the past and how you keep ledgers accurate. We want to see that detail-focused mindset in action!

✨Tip Number 3

Show off your tech-savvy side! Familiarise yourself with common Property Management Systems and finance platforms. If you can demonstrate your comfort with these tools during an interview, you’ll stand out from the crowd.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Credit Control Assistant

Accounts Receivable Management
Payment Allocation
Property Management Systems
Ledger Maintenance
Debt Resolution
Effective Communication
Statement Issuance
Bank Posting Assistance
Debtor Reporting
Team Collaboration
Attention to Detail
Time Management
Numerical Proficiency
Excel Proficiency
Finance Systems Familiarity

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Control Assistant role. Highlight your attention to detail, communication skills, and any experience with finance systems or ledgers.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed tasks in previous roles, especially those related to accounts receivable or debt resolution.

Show Off Your Tech Skills: Since we’re looking for someone tech-savvy, mention any experience you have with Excel or other finance platforms. If you’ve used Property Management Systems before, definitely include that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at Cairn Group

✨Know Your Numbers

As a Credit Control Assistant, you'll be working with figures daily. Brush up on your numerical skills and be prepared to discuss how you handle financial data. Maybe even bring examples of how you've maintained accurate ledgers in the past.

✨Show Off Your Tech Skills

Familiarity with Property Management Systems and finance platforms is key. Make sure you highlight any relevant experience with these tools during the interview. If you’ve used Excel extensively, share specific examples of how you’ve utilised it for financial tasks.

✨Communicate Clearly

Effective communication is crucial in this role. Practice articulating how you would resolve outstanding debts or follow up with clients. Be ready to demonstrate your professional communication style, whether it's through phone calls or emails.

✨Team Player Attitude

Cairn Group values collaboration, so be prepared to discuss how you work within a team. Share experiences where you supported shared goals or helped colleagues, showcasing your ability to contribute positively to a focused team environment.

Credit Control Assistant
Cairn Group
Location: Newcastle upon Tyne

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