At a Glance
- Tasks: Lead a vibrant Food & Beverage team to create unforgettable guest experiences.
- Company: Treehouse Hotel London, where adventure meets exceptional hospitality.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Join us in a fast-paced, fun atmosphere with great career potential.
- Why this job: Be part of a creative team that elevates dining and celebrations in a unique setting.
- Qualifications: Experience in F&B management and a passion for inspiring teams.
The predicted salary is between 40000 - 50000 £ per year.
Treehouse Hotels was founded on the ideas that inspire children to build a treehouse… Adventure, independence, cozy spaces and repurposing crafty things are what make a place warm and special. It's an escape from reality… a place you've maybe never been but have always belonged. At Treehouse Hotel London, we are looking for an F&B Operations Manager who brings that same spark of curiosity, someone with a flair and ability to generate opportunities and to drive commercial performance.
You will lead and mentor a talented Food & Beverage team across both Madera and The Nest… elevating dining experiences, celebrations, private events and everything in between. As the Food & Beverage Operations Manager, you will lead and inspire the F&B team to deliver exceptional guest experiences across all outlets within the hotel. You'll oversee daily operations, ensuring that each department—from restaurant to bar, banqueting to in-room dining—runs efficiently, profitably, and to the highest standard. This is a hands‑on leadership role that combines operational excellence with strategic oversight. You will focus on guest satisfaction, team engagement, and commercial success, all while upholding brand standards and promoting a culture of service, quality, and professionalism. This is a hands‑on role that involves being on your feet, so you'll bring a positive attitude and the stamina to support our fast‑paced environment.
Key Responsibilities
- Prepare venue budgets and forecasts, maximising revenue and meeting/exceeding budgeted EBITDA.
- Collaborate with Hotel General Manager and Food & Beverage MD to deliver revenue objectives.
- Recruit, train, and develop team members in line with company policies, enthuse energy in teams to create the best vibe in London!
- Motivate and lead by example, fostering a collaborative and 'one team' approach.
- Support operations in all departments and act as Manager on Duty when required.
- Develop initiatives to engage, motivate, and retain employees, aligned with our values and goals.
- Work with the Marketing Director to create a working plan of activity for all venues, including collaboration with brand partners to create exciting activations throughout the year.
Qualifications
- Previous experience as an F&B Manager or Operations Manager within a hotel or similar hospitality environment.
- Proven leadership skills with the ability to develop and inspire a team.
- Strong guest focus and excellent interpersonal skills.
- Collaborative mindset and ability to build a motivated, high-performing team.
- Commercially astute with solid financial awareness and experience managing P&L.
- Level 3 Food Safety qualification (or willingness to complete).
- Strong knowledge of EPOS and hospitality management systems.
- Proven success in managing budgets, staffing, and service quality simultaneously.
Food & Beverage Operations Manager in City of Westminster employer: Cairn Group
Treehouse Hotel London is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and curiosity are celebrated. As the Food & Beverage Operations Manager, you will not only lead a passionate team but also enjoy opportunities for personal and professional growth in a dynamic environment that prioritises guest satisfaction and employee engagement. With a focus on collaboration and innovation, Treehouse Hotels offers a unique chance to be part of a brand that values its people and creates memorable experiences for both guests and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Operations Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, attend events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for food and beverage shine through. We want to see your enthusiasm and how you can bring that spark to the team at Treehouse Hotels.
✨Tip Number 3
Research is key! Dive deep into Treehouse Hotels’ values and culture. Understanding what makes us tick will help you tailor your conversations and show that you’re not just another candidate, but someone who truly fits our vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our Treehouse family!
We think you need these skills to ace Food & Beverage Operations Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences and how you can bring that spark to Treehouse Hotels.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the F&B Operations Manager role. Highlight relevant experience, especially in leadership and team development, and connect your skills to the specific responsibilities mentioned in the job description.
Be Authentic and Personal:We want to get to know the real you! Use a friendly tone in your application and share personal anecdotes that reflect your journey in the hospitality sector. This helps us see how you fit into our vibrant culture at Treehouse Hotels.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Treehouse Hotel London!
How to prepare for a job interview at Cairn Group
✨Know Your Numbers
As an F&B Operations Manager, you'll need to demonstrate your financial acumen. Brush up on budgeting, forecasting, and P&L management. Be ready to discuss how you've maximised revenue in previous roles and share specific examples of your successes.
✨Showcase Your Leadership Style
This role is all about leading a team, so be prepared to talk about your leadership approach. Share stories that highlight how you've motivated and developed your team in the past. Think about how you can inspire others to create that 'best vibe in London'!
✨Emphasise Guest Experience
Treehouse Hotels values exceptional guest experiences, so come armed with examples of how you've enhanced customer satisfaction in previous positions. Discuss any initiatives you've implemented that improved service quality or guest engagement.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Prepare for questions like how you'd handle a busy service period or resolve a guest complaint. Think through your responses to show your operational excellence and strategic oversight.
