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- Tasks: Lead daily operations and enhance guest experiences as Assistant General Manager.
- Company: Cairn Group is a top UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay access, discounts on stays, food, and wellness services.
- Why this job: Join a supportive team culture focused on growth, recognition, and delivering excellence.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
- Other info: Celebrate your milestones with awards and enjoy year-round incentives!
The predicted salary is between 28800 - 42000 £ per year.
About the Role
As Assistant General Manager, you’ll work alongside the General Manager to provide strong, day-to-day leadership across the venue.
You’ll support the overall operations by helping to maximise revenue, drive exceptional guest experiences, build team culture, and ensure that all company and brand standards are maintained.
This hands-on, commercially focused role is ideal for someone ready to step up, drive standards, and deliver results.
About You
- Proven Leader – You’ve got experience in a hospitality management role and are ready to step up to more responsibility.
- Operationally Strong – You’re confident managing daily operations, delegating tasks, and jumping in wherever needed.
- People-Focused – You motivate and support your team through coaching, feedback, and clear expectations.
- Standards Driven – You take pride in exceeding customer expectations and hitting key measures such as guest satisfaction and audit results.
- Organised and Efficient – You’re great at managing time, rotas, stock, and admin without letting the details slip.
- Commercially Aware – You understand how to contribute to the venue’s financial success through smart decisions and resource management.
About Us
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.
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Assistant General Manager employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarise yourself with Cairn Group's values of Respect, Integrity, Sustainability, and Excellence (RISE). During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your leadership experience in hospitality by sharing specific examples of how you've motivated teams and improved guest satisfaction. Prepare anecdotes that showcase your operational strengths and ability to drive results.
✨Tip Number 3
Research the latest trends in the hospitality industry, especially those related to guest experiences and operational efficiency. Being knowledgeable about current challenges and innovations can help you stand out as a commercially aware candidate.
✨Tip Number 4
Network with current or former employees of Cairn Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality management. Focus on your leadership skills, operational strengths, and any achievements that demonstrate your ability to exceed customer expectations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your alignment with Cairn Group's values. Mention specific examples of how you've motivated teams and driven results in previous roles.
Showcase Relevant Experience: In your application, emphasise your experience in managing daily operations and your ability to contribute to financial success. Use metrics or examples to illustrate your impact on guest satisfaction and team culture.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Cairn Group
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and supporting your colleagues.
✨Understand Operational Excellence
Familiarise yourself with the daily operations of a hospitality venue. Be ready to discuss how you manage tasks like delegating responsibilities and ensuring high standards are met, as this role requires operational strength.
✨Emphasise People-Focused Management
Cairn Group values a people-centric approach. Be prepared to talk about how you provide feedback and coaching to your team, and share specific instances where your support has led to improved performance or guest satisfaction.
✨Demonstrate Commercial Awareness
Show that you understand the financial aspects of running a venue. Discuss how your decisions can impact revenue and resource management, and be ready to suggest ideas for maximising profitability while maintaining guest satisfaction.