Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the reception team and ensure exceptional guest experiences daily.
- Company: Cairn Group is a top UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay, discounts on stays, food, wellness, and fun activities.
- Other info: Access to ongoing development programs and celebrate your milestones with awards.
- Why this job: Join a supportive team where your contributions are valued and recognised.
- Qualifications: Experience in hospitality leadership and a passion for guest satisfaction required.
The predicted salary is between 28800 - 43200 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
About the Role:
As Assistant Front of House Manager, you’ll be the welcoming face of the hotel, setting the tone for a memorable and positive guest experience from the moment they arrive.
Working closely with the Front Office Manager, you’ll take responsibility for the day-to-day operations of the reception team, always ensuring the smooth and professional delivery of service.
From team coaching and performance management to setting departmental goals and delivering excellent guest interactions, you’ll lead by example and be a source of motivation and support for your team.
About You:
- Experienced Leader – You’ve successfully led a team in a hospitality or front-of-house environment.
- Guest-Focused – You go above and beyond to ensure each guest feels welcome and valued.
- People Developer – You’re confident mentoring your team, setting performance goals, and giving regular feedback.
- Strong Communicator – You share goals and updates clearly, and handle guest and team issues calmly and professionally.
- Detail-Oriented – You keep on top of tasks, timings, and team rotas with precision and accuracy.
- Adaptable and Calm – Whether it’s a last-minute room change or a full lobby, you remain composed and proactive under pressure.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check,
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time,
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break,
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants,
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs,
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out,
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals,
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life,
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
#INDLP
#J-18808-Ljbffr
Assistant Front of House Manager employer: Cairn Group
Contact Detail:
Cairn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front of House Manager
✨Tip Number 1
Familiarise yourself with Cairn Group's values of Respect, Integrity, Sustainability, and Excellence (RISE). During your interactions, whether in interviews or networking, highlight how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed a team in a hospitality setting. Be ready to discuss how you motivated your team and handled challenges, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to showcase your guest-focused approach by thinking of instances where you went above and beyond for guests. This could be through personal anecdotes or feedback you've received, which can help illustrate your commitment to excellent service.
✨Tip Number 4
Research common challenges faced in front-of-house operations and think about how you would address them. Being able to discuss these scenarios during your interview will demonstrate your problem-solving skills and adaptability under pressure.
We think you need these skills to ace Assistant Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and front-of-house roles. Emphasise your leadership skills, guest-focused approach, and any relevant achievements that align with the responsibilities of an Assistant Front of House Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Cairn Group's values. Mention specific examples of how you've led teams, improved guest experiences, or handled challenging situations in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, adaptability, and attention to detail. Use concrete examples to demonstrate how you've successfully applied these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Cairn Group
✨Showcase Your Leadership Skills
As an Assistant Front of House Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Emphasise Guest-Focused Attitude
Cairn Group values a guest-focused approach. Be ready to discuss how you go above and beyond to ensure guests feel welcome and valued. Share specific instances where you've enhanced a guest's experience.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to handle hypothetical guest or team issues, so think about how you'd approach these situations calmly and professionally.
✨Demonstrate Adaptability Under Pressure
In hospitality, things can change rapidly. Prepare to discuss times when you've had to adapt quickly to unexpected situations, such as last-minute changes or busy periods, while maintaining a composed and proactive attitude.