At a Glance
- Tasks: Create memorable guest experiences through exceptional housekeeping standards.
- Company: Cairn Group, a people-first hospitality company.
- Benefits: Discounted stays, career development, and wellbeing support.
- Other info: No experience needed; training provided for passionate individuals.
- Why this job: Make a positive impact every day in a supportive team.
- Qualifications: Positive attitude, strong work ethic, and teamwork skills.
The predicted salary is between 18900 - 23100 £ per year.
Join Cairn Group – Where People Drive Hospitality Forward, Together
At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.
We're looking for dedicated and detail-focused people to join our Housekeeping team.
You'll play an important role in creating memorable guest experiences by ensuring our bedrooms and public areas are clean, comfortable and presented to the highest standards.
Your work helps create the welcoming environments our guests expect and enjoy.
Make Every Moment Matter
Every day is different, but every day you'll have the opportunity to make a positive impact. You will:
- Create positive guest experiences through exceptional housekeeping standards.
- Take pride in maintaining clean, comfortable and welcoming guest rooms.
- Be part of a team that works together to deliver outstanding hospitality.
- Contribute to a safe, organised and professional environment.
- Learn, grow and develop your skills as part of a supportive team.
- Play an important role in helping guests enjoy a memorable stay.
Bring Your Personality. We'll Help You Build Your Career.
We're looking for people who
- Take pride in doing a job well.
- Have a positive attitude and a strong work ethic.
- Enjoy working as part of a team.
- Are reliable, flexible and professional.
- Want to build a rewarding career in hospitality.
No hospitality experience? No problem. If you bring the right attitude and a passion for people, we'll give you the training and support to succeed.
Why Cairn Group?
Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make.
We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose.
What you'll enjoy as part of the team
At Cairn Group, we recognise that our people are at the heart of our success.
That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us.
As part of the Cairn team, you'll enjoy
- Discounted stays across our hotels and venues
- Food, beverage, spa and leisure discounts
- Access to retail, entertainment and lifestyle discounts
- Leadership and career development programmes
- Long service awards recognising your commitment and contribution
- Employee Assistance Programme offering confidential support whenever you need it
- Health Care Cash Plan
- Wellbeing resources and support
- Opportunities to develop and progress across our diverse hospitality portfolio
We're committed to creating an environment where people feel supported, valued and empowered to grow.
Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together.
About Holiday Inn Jesmond
Holiday Inn Newcastle – Jesmond is a four-star hotel on Jesmond Road, less than a mile from Newcastle city centre and just a short walk from Jesmond Metro station.
The hotel features a modern open lounge, Zio’s Bar & Grill and flexible meeting and event spaces, welcoming both business and leisure guests visiting Newcastle and Jesmond.
Join us and help create exceptional experiences every day.
Room Attendant employer: Cairn Group Hotel
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where your contributions are truly valued. With a strong focus on employee growth through various training programmes and recognition initiatives, you will have ample opportunities to advance your career while enjoying fantastic benefits like real-time pay access, generous discounts, and a commitment to work-life balance. Join us at Treehouse, where we prioritise excellence and create memorable experiences for both guests and team members alike.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cairn Group Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cairn Group Hotel
Don't be shy about reaching out to Cairn Group Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cairn Group Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cairn Group Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
