Treehouse Hotel London, part of Cairn Group, is seeking an experienced Reception & Reservations Manager to lead our reception and reservations teams across Madera and The Nest, driving guest conversion and delivering exceptional service.
You will own the guest journey from enquiry to arrival, manage rotas and budgets, and develop standards and training to maximise revenue and guest satisfaction.
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Head of Reception & Reservations – Guest Experience & Growth employer: Cairn Group Hotel
Cairn Group is an exceptional employer in the hospitality sector, offering a vibrant and supportive work culture where your contributions are truly valued. With a strong focus on employee growth through various training programmes and recognition initiatives, you will have ample opportunities to advance your career while enjoying fantastic benefits like real-time pay access, generous discounts, and a commitment to work-life balance. Join us at Treehouse, where we prioritise excellence and create memorable experiences for both guests and team members alike.
