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For Companies At a Glance
- Tasks: Support accounts receivable, manage payments, and resolve outstanding debts.
- Company: Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Real-time pay access, discounts on stays and food, and career development opportunities.
- Why this job: Join a friendly team and make a real impact in the hospitality industry.
- Qualifications: Detail-oriented, organised, strong communicator, and numerically minded.
- Other info: Enjoy a supportive environment with awards and incentives for your hard work.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Overview
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you\’re creating unforgettable guest experiences or supporting your team, you\’ll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you’re proud of.
About the Role
As Credit Control Assistant, you’ll play a key role in supporting the accounts receivable function across a cluster of Cairn Group properties—ensuring timely and accurate payments from our valued clients.
You’ll post and allocate payments using various Property Management Systems and finance platforms, maintain up-to-date ledgers, and work proactively to resolve any outstanding debts through effective communication and follow-up.
You’ll also issue regular statements, assist with bank postings, and prepare debtor reports—contributing to the team’s goal of reducing aged debt and supporting the overall financial health of the business.
About You
- A Team Player – You enjoy working collaboratively and supporting shared goals within a small, focused team.
- Detail Focused – You’re methodical and take pride in keeping ledgers accurate and tasks well documented.
- Organised & Efficient – You’re confident juggling tasks, managing time, and working independently when needed.
- A Strong Communicator – Whether it’s resolving a query over the phone or following up by email, your tone is always professional and clear.
- Numerically Minded – You’re comfortable working with figures and understand the importance of financial accuracy.
- Tech Savvy – You’re familiar with Excel and confident using finance systems—training on specific systems will be provided.
About Us
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values – Respect, Integrity, Sustainability, and Excellence (RISE) – are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future – for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time
- Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment
- Recommend a Friend: Bring great people into the team and earn a bonus when they join
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones
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Credit Control Assistant employer: Cairn Group Hotel
Contact Detail:
Cairn Group Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Assistant
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Credit Control Assistant role.
✨Tip Number 2
Prepare for those interviews! Research Cairn Group and understand their values—Respect, Integrity, Sustainability, and Excellence. Show them how you embody these values in your work and how you can contribute to their team.
✨Tip Number 3
Practice your communication skills! As a Credit Control Assistant, you'll need to be clear and professional when resolving queries. Role-play with a friend or record yourself to improve your delivery and confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Cairn Group family.
We think you need these skills to ace Credit Control Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Credit Control Assistant role. Highlight your experience with accounts receivable, communication skills, and any tech-savvy abilities you have. We want to see how you fit into our team!
Showcase Your Detail Orientation: Since this role requires a keen eye for detail, mention specific examples of how you've maintained accurate ledgers or resolved financial discrepancies in the past. We love seeing candidates who take pride in their work!
Be Professional Yet Personable: When writing your application, keep your tone professional but let your personality shine through. We appreciate strong communicators who can connect with clients and colleagues alike, so don’t be afraid to show us who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cairn Group Hotel
✨Know Your Numbers
As a Credit Control Assistant, you'll be dealing with figures daily. Brush up on your numerical skills and be prepared to discuss how you handle financial data. Maybe even bring examples of how you've maintained accurate ledgers or resolved discrepancies in the past.
✨Showcase Your Communication Skills
Effective communication is key in this role. Think of examples where you've successfully resolved queries or followed up on outstanding debts. Be ready to demonstrate your professional tone, whether in person or over the phone.
✨Familiarise Yourself with Tech
Since you'll be using various finance systems, it’s a good idea to brush up on your tech skills, especially Excel. If you have experience with any Property Management Systems, mention them! It shows you're ready to hit the ground running.
✨Emphasise Teamwork
Cairn Group values collaboration, so be prepared to talk about your experiences working in a team. Share how you’ve supported shared goals and contributed to a positive team environment. This will show that you’re not just a lone wolf but a team player!