At a Glance
- Tasks: Deliver exceptional dining experiences with attentive and knowledgeable service.
- Company: Caia, a vibrant restaurant and wine bar in Notting Hill.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Be part of a culturally rich atmosphere with a focus on music and community.
- Why this job: Join a passionate team and be part of London's exciting culinary scene.
- Qualifications: Experience in hospitality and a love for great food and service.
The predicted salary is between 12 - 15 € per hour.
CAIA 46 Golborne Road, London W10 5PR
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
About Us:
Opened in 2022 by Tim Lang and Rishabh Veer Vir, Caia is a restaurant, wine bar and listening space in the heart of Notting Hill. Built around a love of hospitality, music and culture, Caia is known for its warm atmosphere, produce-driven food, thoughtful drinks and carefully curated soundtrack. In 2025, Caia enters a new chapter with chef John Javier leading the kitchen, evolving the menu with bold flavours and open-fire cooking while staying true to the spirit that made the restaurant resonate from the beginning. Our ambition is to create one of London's most exciting and culturally relevant hospitality destinations, a place guests return to as much for the feeling as for the food, drink and music.
Primary Purpose of the Role
To deliver an exceptional dining experience by providing attentive, knowledgeable, passionate and proactive service, ensuring operational excellence at all times while contributing to team performance and guest satisfaction.
Key Responsibilities
- Pre-Service Responsibilities
- Complete opening/deep clean checklists
- Confirm reservations and guest count with Host or Manager.
- Review 7Rooms guest profiles to anticipate preferences and notes.
- Set up assigned section.
- Organize and stock waiter station.
- Ensure restrooms meet cleanliness standards.
- Prepare one pairing for daily briefing (1 wine or cocktail, 1 dish, 1 interesting fact).
- During Service
- Deliver service according to established steps of service.
- Demonstrate full product knowledge (menu, allergens, beverages).
- Maintain ownership of assigned section.
- Monitor guest satisfaction.
- Support colleagues proactively during peak times.
- Maintain cleanliness and organization throughout service.
- Average spend per guest aligned with restaurant targets.
- Upselling contribution (wine, cocktails, specials).
- Pairing recommendations executed during briefing reflected in service.
- Proactive support outside assigned section (observational assessment).
- Participation in daily briefing and debrief (100% attendance unless excused).
- Effective communication with kitchen and bar (minimal service delays attributed to FOH).
- Post-Service Responsibilities
- Complete closing checklist thoroughly.
- Cover runner duties if necessary.
- Reset section and station for next shift.
- Participate in nightly team debrief.
Waiter/Waitress employer: CAIA
At Caia, we pride ourselves on being more than just a restaurant; we are a vibrant community hub in Notting Hill where hospitality, music, and culture intertwine. Our team enjoys a supportive work environment that fosters personal growth and creativity, with opportunities to learn from industry leaders like chef John Javier. With a focus on exceptional service and a passion for culinary excellence, working at Caia means being part of an exciting journey to redefine London's dining scene.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before you even step in for an interview, pop by Caia and soak up the atmosphere. This will help you understand their culture and give you a leg up when chatting with the team.
✨Tip Number 2
Show off your passion for hospitality! When you're in the interview, share stories about your previous experiences that highlight your love for great service and teamwork. We want to see that spark!
✨Tip Number 3
Be prepared to talk about food and drink! Brush up on the menu and be ready to discuss your favourite dishes or wine pairings. It shows you're genuinely interested and can contribute to the dining experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you message to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for providing excellent service and creating memorable dining experiences.
Tailor Your CV to the Role:Make sure your CV is tailored specifically for the Waiter/Waitress position at Caia. Highlight relevant experience, skills, and any knowledge of food and drink that aligns with our values and the role's responsibilities.
Be Personable and Authentic:We want to get to know the real you! Use a friendly tone in your application and don’t be afraid to show your personality. This helps us see how you might fit into our warm and welcoming atmosphere.
Apply Through Our Website:To make sure your application gets to us directly, use the application button on our website. It’s the best way to ensure we see your CV and cover letter right away!
How to prepare for a job interview at CAIA
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Caia's menu and drink offerings. Being able to discuss specific dishes, ingredients, and potential pairings will show your passion for the role and your commitment to providing excellent service.
✨Showcase Your Hospitality Skills
During the interview, highlight any previous experience in hospitality. Share specific examples of how you've gone above and beyond for guests, as this aligns perfectly with Caia's mission to create a warm and welcoming atmosphere.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might be asked to demonstrate how you'd handle certain situations, like upselling or managing guest complaints. Practising these scenarios beforehand can help you feel more confident and prepared.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the restaurant's culture, team dynamics, or future plans. This shows your genuine interest in being part of Caia and helps you determine if it’s the right fit for you.
