At a Glance
- Tasks: Manage guest enquiries and bookings, ensuring a smooth and organised experience.
- Company: Exciting restaurant and wine bar in the heart of Notting Hill.
- Benefits: Competitive pay, vibrant work environment, and opportunities for growth.
- Other info: Join a dynamic team dedicated to creating memorable experiences.
- Why this job: Be part of a culturally rich venue that values hospitality and music.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
CAIA 46 Golborne Road, London W10 5PR
About Us: Opened in 2022 by Tim Lang and Rishabh Veer Vir, Caia is a restaurant, wine bar and listening space in the heart of Notting Hill. Built around a love of hospitality, music and culture, Caia is known for its warm atmosphere, produce-driven food, thoughtful drinks and carefully curated soundtrack. In 2025, Caia enters a new chapter with chef John Javier leading the kitchen, evolving the menu with bold flavours and open-fire cooking while staying true to the spirit that made the restaurant resonate from the beginning. Our ambition is to create one of Londons most exciting and culturally relevant hospitality destinations, a place guests return to as much for the feeling as for the food, drink and music.
CAIA Reservations Manager Role Overview: This role owns all guest enquiries and booking communications, ensuring reservations are handled quickly, clearly and confidently. The goal is to convert interest into confirmed bookings while maintaining a well-paced service and a calm, organised guest experience.
Reservations Manager employer: CAIA
At Caia, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates hospitality, music, and culinary excellence. As a Reservations Manager, you will be part of a dynamic team in the heart of Notting Hill, where employee growth is encouraged through hands-on experience and creative input. With a focus on delivering exceptional guest experiences, we offer competitive benefits and a supportive environment that values your contributions and passion for the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, and industry contacts who might know someone at Caia. A personal introduction can make all the difference in landing that Reservations Manager role.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with someone from Caia, share your love for creating memorable guest experiences. Let them see how your vibe aligns with their warm atmosphere.
✨Tip Number 3
Be prepared for the interview! Research Caia’s menu and music selection, and think about how you can contribute to their evolving vision. Bring ideas to the table that show you’re ready to help them create an exciting destination.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Caia team. Don’t miss out on this opportunity!
We think you need these skills to ace Reservations Manager
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through. We want to see how your experiences and enthusiasm align with our mission at Caia. Share specific examples that highlight your commitment to creating memorable guest experiences.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon and focus on what makes you a great fit for the Reservations Manager role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Reservations Manager position. Highlight relevant experiences that demonstrate your ability to handle guest enquiries and bookings effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re genuinely interested in joining the Caia team!
How to prepare for a job interview at CAIA
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with Caia’s concept, menu, and atmosphere. Research their approach to hospitality and music, as this will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Reservations Manager, clear and confident communication is key. Prepare examples of how you've handled guest enquiries or resolved booking issues in the past. This will demonstrate your ability to maintain a calm and organised guest experience.
✨Emphasise Your Passion for Hospitality
Caia is built around a love of hospitality, so be ready to share why you’re passionate about this industry. Talk about what excites you about creating memorable experiences for guests and how you can contribute to the restaurant's warm atmosphere.
✨Prepare Questions That Matter
Think of insightful questions to ask during your interview. Inquire about the future direction of the menu under chef John Javier or how they plan to enhance the guest experience. This shows your enthusiasm for being part of their evolving journey.
