Floor Manager

Floor Manager

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant floor, ensuring top-notch guest experiences and team performance.
  • Company: Exciting new restaurant and wine bar in Notting Hill, focused on hospitality and culture.
  • Benefits: Competitive pay, vibrant work environment, and opportunities for growth in the hospitality industry.
  • Other info: Be part of a dynamic team in a rapidly evolving culinary destination.
  • Why this job: Join a passionate team and help shape a culturally relevant dining experience in London.
  • Qualifications: Strong leadership skills and a passion for exceptional hospitality.

The predicted salary is between 30000 - 40000 £ per year.

CAIA 46 Golborne Road, London W10 5PR

About Us: Opened in 2022 by Tim Lang and Rishabh Veer Vir, Caia is a restaurant, wine bar and listening space in the heart of Notting Hill. Built around a love of hospitality, music and culture, Caia is known for its warm atmosphere, produce-driven food, thoughtful drinks and carefully curated soundtrack. In 2025, Caia enters a new chapter with chef John Javier leading the kitchen, evolving the menu with bold flavours and open-fire cooking while staying true to the spirit that made the restaurant resonate from the beginning. Our ambition is to create one of Londons most exciting and culturally relevant hospitality destinations, a place guests return to as much for the feeling as for the food, drink and music.

Role Overview: The Floor Manager is responsible for ensuring the seamless daily operation of the restaurant floor, maintaining exceptional guest experience standards, driving team performance, and supporting the commercial success of the business. This role requires strong leadership, excellent communication, operational discipline, and the ability to balance hospitality excellence with financial awareness.

Floor Manager employer: CAIA

At Caia, we pride ourselves on fostering a vibrant and inclusive work culture that celebrates hospitality, music, and culinary excellence. As a Floor Manager, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to be part of a dynamic restaurant that is quickly becoming a cultural hub in Notting Hill. Join us in creating memorable experiences for our guests while enjoying the unique atmosphere of a venue that values creativity and collaboration.
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Contact Detail:

CAIA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Floor Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even pop into places you admire. You never know who might have a lead on that Floor Manager role at Caia!

✨Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you’ve created memorable guest experiences in the past.

✨Tip Number 3

Be proactive! If you see a job opening at Caia or any other place you love, don’t just wait for them to call you. Reach out directly, express your interest, and ask if you can chat about the role. It shows initiative and enthusiasm!

✨Tip Number 4

Keep learning! Stay updated on the latest trends in hospitality and management. Whether it’s through online courses or workshops, showing that you’re committed to personal growth can really set you apart when applying for that Floor Manager position.

We think you need these skills to ace Floor Manager

Leadership
Communication Skills
Operational Discipline
Guest Experience Management
Team Performance Management
Financial Awareness
Hospitality Excellence
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you connect with the essence of what makes Caia special.

Tailor Your Application: Make sure to customise your application for the Floor Manager role. Highlight relevant skills and experiences that align with our values at Caia. We appreciate when candidates take the time to show us why they’re a perfect fit for our team!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to understand your qualifications and what you can bring to the table at Caia.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Caia!

How to prepare for a job interview at CAIA

✨Know the Venue Inside Out

Before your interview, make sure you’re familiar with Caia’s concept, menu, and atmosphere. Visit the restaurant if you can, or check out their social media to get a feel for their vibe. This will help you demonstrate your genuine interest and understanding of what makes Caia special.

✨Showcase Your Leadership Skills

As a Floor Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and motivate the team at Caia to deliver exceptional guest experiences.

✨Emphasise Your Communication Style

Effective communication is crucial in hospitality. Think about how you can convey your ideas clearly and listen actively. During the interview, practice articulating your thoughts and be prepared to discuss how you handle feedback and communicate with both guests and staff.

✨Balance Hospitality with Business Acumen

Caia is looking for someone who understands the financial side of running a restaurant while maintaining high hospitality standards. Brush up on your knowledge of cost control, revenue generation, and how to create a memorable guest experience that also drives profitability. Be ready to share your insights on this balance.

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