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- Tasks: Create and maintain user-friendly technical documentation for innovative software products.
- Company: Join a leading global provider in packaging and print technology.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact by simplifying complex information for users worldwide.
- Qualifications: BA/BS in Technical Communications or related field; 5-7 years of experience preferred.
- Other info: Collaborative team environment with a focus on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Graphic Communications, a CAI Division, is a leading global provider of industry‐specific business and production software technology for the packaging and print industries. Graphic Communications' integrated and automated offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With over thirty years dedicated to delivering best‐in‐class technology to the packaging and printing industries, it is the company's deeply held philosophy that they succeed when its customers thrive.
Graphic Communications is looking for a Technical Writer to join our team. This person will contribute to the development and maintenance of written technical product information to improve the implementation, maintenance, and use of the products. They will also provide technical writing support for other groups within the organization. This position will be based in the UK and is part of a documentation team located across the world. Please provide a portfolio of work samples.
Primary duties & responsibilities- Develop and maintain product related documentation by gathering information from subject‐matter experts.
- Adhere to guidelines/direction and deadlines established by project lead and defined by release schedule. The documentation can include but is not limited to:
- User Guides
- Release Notes
- Installation Guide
- Integration Guides
- WebHelp
- Technical Writers
- Consultants
- Product Managers
- Business Analysts
- Support Team
- Professional Services
- BA/BS degree with a Technical Communications, English, Education, or Training focus preferred.
- 5-7 years of technical writing experience for software products.
- Experience in the packaging or printing industry is preferred, while familiarity with manufacturing and ERP systems is also advantageous.
- Knowledge of CSS and Help Output Configuration is preferred but not required.
- Experience adhering to style guides / standards.
- Able to work independently within guidelines provided.
- Experience working with Agile/Scrum teams a plus.
- Ability to plan, structure and write user guides and help systems with minimal guidance in a fast‐paced environment.
- Excellent communication, writing, editing, and project management skills.
- Excellent organizational and interpersonal skills.
- Willingness to learn and work with unfamiliar tools.
- Attention to detail and ability to multi‐task.
- Microsoft Office 365
- RoboHelp or similar authoring tools
- GitHub or similar version control system preferred but not required
- WalkMe or a similar overlay interactive tutorial software is a plus
- Camtasia or video editing software is a plus
Technical Writer in London employer: CAI Software, LLC
Contact Detail:
CAI Software, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work. Include samples of user guides, release notes, or any other documentation you've crafted. We want to see your flair for technical writing!
✨Tip Number 3
Prepare for the interview by brushing up on the company’s products and their functionality. We recommend having a few questions ready about their documentation processes and how you can contribute to their agile environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Technical Writer role!
We think you need these skills to ace Technical Writer in London
Some tips for your application 🫡
Showcase Your Skills: Make sure to highlight your technical writing experience in your application. We want to see how you've tackled similar projects in the past, so don’t forget to include a portfolio of your work samples!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Use the job description as a guide to emphasise your relevant skills and experiences that align with what we’re looking for.
Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so keep your sentences clear and to the point. This will reflect your writing style and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CAI Software, LLC
✨Know Your Stuff
Before the interview, make sure you’re familiar with the products and services offered by the company. Dive into their documentation, user guides, and any available resources. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Portfolio
Bring along a well-organised portfolio of your previous work samples. Highlight pieces that are relevant to technical writing, especially those that demonstrate your ability to create user guides or installation manuals. Be ready to discuss the process behind each piece and how it contributed to the end-user experience.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, documentation processes, and the tools they use. This shows that you’re not just interested in the job, but also in how you can contribute to improving their documentation flow and overall efficiency.
✨Demonstrate Agile Familiarity
Since the role involves working in an agile environment, be prepared to discuss your experience with Agile/Scrum methodologies. Share examples of how you’ve adapted to changes quickly and collaborated with cross-functional teams to meet tight deadlines.
