CAI Software is seeking a Customer Support Team Lead for its Process Manufacturing unit. This role leads a global ERP support team, driving operational excellence, customer satisfaction, and continuous improvement across the support function.
You will manage staffing, performance, and process enhancements while collaborating with Engineering, Product, and Customer Success to deliver world-class service.
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Global ERP Support Lead - Customer Success & Ops employer: CAI Software, LLC
CAI Software, LLC is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive training and development opportunities, ensuring our team members thrive in their careers. Located in the UK, our company provides a supportive environment where you can make a meaningful impact in the Graphic Communications sector while enjoying a healthy work-life balance.
