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- Tasks: Lead business analysis to drive meaningful change and operational improvement.
- Company: Join CAFOD, a supportive workplace dedicated to making a difference.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Be part of a culture that values inclusivity and safeguarding.
- Why this job: Make a real impact by shaping technology and data solutions for global communities.
- Qualifications: Experience in business analysis and strong stakeholder management skills.
The predicted salary is between 48225 - 52080 ÂŁ per year.
Starting Salary: ÂŁ48,225 - ÂŁ52,080 (including London weighting)
Contract: Permanent
Location: UK - Hybrid working with a minimum of 40% of your time in the London Office
The Senior Business Analyst leads the Business Analysis function within Digital, Data and Technology (DDaT) Solutions, providing expert leadership to ensure that digital and data‑enabled change is well‑defined, value‑driven and grounded in real business needs. The role focuses on shaping and assuring change, supporting CAFOD to deliver operational improvement, appropriate automation and effective, sustainable ways of working. Specialising in problem definition, process improvement and solution adoption, the post holder works closely with managers and teams across CAFOD to analyse complex challenges and assess where changes to process, data or technology can deliver meaningful organisational benefit. Acting as a trusted bridge between business stakeholders and digital, data and technology specialists, the role ensures initiatives are delivery‑ready, supported by clear requirements, risks and success measures, and embedded into day‑to‑day practice.
Working closely with the Head of Data and Insight, the Senior Business Analyst ensures clear ownership of internal relationships and a coordinated approach to engagement, avoiding duplication and providing a consistent point of contact for departments to discuss their technology and data needs and solutions. The role also leads engagement with Technology Champions and works with Learning and Development to embed learning and training, ensuring that improvements are sustained and organisational capability is built alongside delivery.
Key Responsibilities
- Enterprise Business Analysis & Change Assurance
- Lead enterprise-level business analysis to ensure that proposed initiatives are grounded in clear problem definition, aligned to organisational priorities and focused on meaningful operational and organisational benefit.
- Act as a trusted advisor to managers and department heads, supporting early exploration of system‑related change and continuous improvement opportunities.
- Analyse and articulate the organisational impacts of change, advising on readiness, risks and adoption requirements.
- Requirements, Delivery Readiness & Quality
- Leads discovery and analysis- going beyond requirements capture, applying systems and process analysis to assess feasibility, options, impacts and fitness for purpose and driving continuous improvement through benefits realisation and iterative learning.
- Ensures changes are well-defined and delivery-ready, translating agreed outcomes into clear solution requirements and Jira change tickets.
- Enable efficient delivery and reduce risk by providing ongoing clarification and hands‑on support to developers and solution engineers, ensuring ambiguity is resolved early and rework is minimised.
- Lead and assure testing and User Acceptance Testing (UAT) from a business perspective, overseeing the quality of test plans and acceptance criteria and supporting confident business sign‑off.
- Stakeholder & Relationship Management
- Leads relationship management and communications on behalf of DDaT Solutions, working closely with the Head of Data and Insight, to coordinate engagement and ensure clear, consistent points of contact for departments.
- Facilitate structured workshops with diverse stakeholders to build shared understanding, elicit needs, test assumptions, resolve ambiguity and build shared ownership of change.
- Represent the business view credibly and constructively when working with digital, data and technology solutions colleagues, maintaining a focus on user needs and organisational outcomes.
- Provide input to technology steering groups and support effective business ownership and governance of key systems.
- Capability Building & Business Analysis Leadership
- Support and strengthen organisational capability through training and engagement, working with colleagues to develop materials, facilitate sessions and provide hands-on assistance that improves system use and confidence over time.
- Build sustainable organisational capability by leading engagement with Technology Champions and working with Learning and Development to define and embed learning and training that supports adoption and effective system use.
- Provide professional leadership for the Business Analysis function, setting standards for quality and practice, coaching Business Analysts, and ensuring digital workspace solutions are shaped through a consistent, business‑led approach.
- Support departments to adapt ways of working, improve system use and realise the intended benefits of investment in digital and data solutions.
- People Management
- Lead, manage, develop and support the team managers by championing our purpose and values through; building strong and safe working relationships, setting SMART objectives and conducting performance reviews, nurturing staff career development.
- Encouraging collaborative ways of working and aiding staff to be adaptable to change whilst engaging with the external and internal context.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Job Specific Competencies
- Experience operating at a senior level in business analysis, with accountability for shaping, assuring and enabling technology‑ and data‑enabled change.
- Strong expertise in problem definition, options analysis, process improvement and solution adoption, applied in complex organisational environments.
- Good understanding of software development lifecycles and ability to translate business needs into clear, prioritised, delivery‑ready requirements and change artefacts, including Jira tickets and acceptance criteria.
- Experience leading or assuring testing and User Acceptance Testing (UAT) from a business perspective.
- Experience working effectively with a wide range of stakeholders, building engagement and providing support.
- An advanced Business analysis qualification or equivalent experience operating at SFIA Level 5 would be advantageous.
Desirable
- Salesforce or Tableau certification
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.
Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits. Come and join us and help make a real difference in the lives of the world’s poorest communities.
Senior Business Analyst employer: CAFOD
Contact Detail:
CAFOD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can get you in the door.
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Prepare for those interviews! Research the company and the role thoroughly. We want you to be able to showcase how your skills align with their needs, especially in business analysis and change management.
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Practice makes perfect! Do mock interviews with friends or use online platforms. We can’t stress enough how important it is to articulate your experience and demonstrate your problem-solving skills confidently.
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Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Business Analyst
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Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the Senior Business Analyst role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it's problem definition or stakeholder management, we want to see how you’ve made a real impact in your previous positions.
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Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress throughout the recruitment process.
How to prepare for a job interview at CAFOD
✨Know Your Stuff
Before the interview, dive deep into the role of a Senior Business Analyst. Familiarise yourself with key concepts like problem definition, process improvement, and solution adoption. Being able to discuss these topics confidently will show that you understand the core responsibilities and can hit the ground running.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your expertise in business analysis and stakeholder management. Think about times when you led successful change initiatives or improved processes. This will help you illustrate your ability to deliver value-driven results.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s current projects, challenges, and how they measure success. This not only shows your interest but also helps you assess if the role aligns with your career goals.
✨Emphasise Collaboration
As a Senior Business Analyst, you'll be working closely with various teams. Highlight your experience in facilitating workshops and building relationships with stakeholders. Share examples of how you've successfully navigated complex organisational environments to achieve shared goals.