At a Glance
- Tasks: Support the Fleet Sales team with vehicle orders and customer service.
- Company: Join Eastbourne Audi, a respected automotive retailer with a supportive team.
- Benefits: Enjoy 25 days holiday, health care discounts, and competitive bonuses.
- Other info: Great opportunity for career development in a fast-paced environment.
- Why this job: Be part of a dynamic team delivering exceptional customer experiences.
- Qualifications: GCSEs in English and Maths, strong admin skills, and a customer-focused attitude.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a highly organised and proactive
Fleet Sales Administrator to join our busy Sales team at Eastbourne Audi.
This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional administrative support and customer service.
As a key member of the Sales department, you'll play an essential role in supporting the Fleet Sales team, ensuring vehicle orders are processed accurately, deliveries are coordinated efficiently, and customers receive a first-class experience from order through to handover.
The Role
Working closely with the Market Area Agency & Corporate Sales Manager (ACSM), Sales team, Head Office and manufacturer partners, you will be responsible for the administration of new fleet vehicle sales and maintaining accurate records throughout the sales process.
Key responsibilities include
- Providing administrative support to the Fleet Sales Manager and Sales team.
- Processing vehicle orders, invoicing and taxation to ensure vehicles are ready for customer delivery.
- Coordinating vehicle deliveries with customers, brokers and delivery agents.
- Maintaining accurate sales records, stock records and sales deal files.
- Booking vehicles for pre-delivery inspections (PDIs) and service work where required.
- Completing and submitting manufacturer and Head Office documentation accurately and within required timescales.
- Processing self-billing and RAV invoices.
- Maintaining accurate records within the Go Lease CRM system.
- Carrying out Experian and due diligence checks in line with company policies and Trading Standards requirements.
- Assisting with vehicle transfers and stock administration.
- Providing weekly order status updates to brokers and direct customers.
- Responding to customer and broker enquiries professionally and efficiently.
- Supporting colleagues across the wider sales administration team when required.
About You
We're looking for someone who is organised, customer-focused and able to manage multiple priorities while maintaining exceptional attention to detail.
- GCSE (or equivalent) in English and Maths.
- Strong administration and organisational skills.
- Good knowledge of Microsoft Word, Excel and general computer systems.
- Excellent communication skills, both written and verbal.
- Professional and confident telephone manner.
- Ability to work independently using initiative.
- Strong attention to detail and a high level of accuracy.
- Ability to prioritise workloads and meet deadlines.
- Team player with a flexible and proactive approach.
- Calm and professional under pressure.
- Ability to build positive working relationships with colleagues, customers and external partners.
- Experience within the automotive industry.
- AFRL training.
- NVQ/SVQ Level 2 or 3 in Customer Service.
- What You'll Bring
You’ll have a positive, professional attitude and enjoy working in a customer-focused environment.
You’ll be well organised, dependable and committed to delivering a high standard of service while maintaining confidentiality and complying with company policies and procedures.
Why Join Us?
At Eastbourne Audi, you’ll become part of a professional and supportive team where your contribution is valued.
You’ll have the opportunity to develop your skills within a respected automotive retailer while playing a vital role in delivering an outstanding customer experience.
If you’re an organised administrator with excellent attention to detail and a passion for delivering exceptional customer service, we’d love to hear from you.
- Commensurate with skills and responsibilities
- Driving License Required
- Yes
- Working Hours
- 8:30am to 5:30pm Monday to Friday
- Job Reference
- Note
Caffyns do not currently participate in the government sponsorship scheme.
- 10 reasons why you should join Caffyns
- Every Caffyns employee is entitled to a wide range of benefits, including:
- 1. A minimum of 25 days holiday pro rata
- 3. Discounted private health care scheme
- 6. Company sick pay
- 8. Contributory pension scheme
- 9. Very competitive bonus packages for many roles
- #J-18808-Ljbffr
Fleet Sales Administrator in Eastbourne employer: Caffyns
At Eastbourne Audi, we pride ourselves on fostering a professional and supportive work environment where every team member's contribution is valued. As a Fleet Sales Administrator, you'll enjoy a range of benefits including a minimum of 25 days holiday, discounted private health care, and opportunities for personal growth within a respected automotive retailer. Join us to be part of a dynamic team that prioritises exceptional customer service and offers a rewarding career path in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Sales Administrator in Eastbourne
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Fleet Sales Administrator at Caffyns, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Caffyns. Tailor your message to explain why you’re drawn to them and how you can contribute as a Fleet Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Fleet Sales Administrator in Eastbourne
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Caffyns:When writing your cover letter, make sure to tailor your message specifically for Caffyns. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Caffyns
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Caffyns that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Caffyns that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Caffyns’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
