At a Glance
- Tasks: Create unforgettable experiences for customers and ensure exceptional service.
- Company: Join the vibrant Caffeine & Machine team with a welcoming atmosphere.
- Benefits: Earn £12.50 per hour plus tips, enjoy discounts, and free event entry.
- Why this job: Be the friendly face that makes everyone feel at home and valued.
- Qualifications: Passion for customer service and ability to connect with people.
- Other info: Great opportunity for career development in a fun environment.
The predicted salary is between 10 - 15 £ per hour.
Join the Caffeine & Machine Team as a HOST! Are you the kind of person who makes everyone feel at home? Do you love connecting with people, ensuring they have an unforgettable experience, and going the extra mile? Caffeine & Machine is looking for Hosts who are passionate about delivering exceptional service and making every customer feel like family.
At Caffeine & Machine, we believe in creating a vibrant, welcoming environment for all our customers. As a Host, you’ll be the friendly face and energy of the venue, building instant rapport, anticipating needs, and ensuring that every guest’s experience is nothing short of amazing.
What We Offer
- Competitive Pay – £12.50 per hour plus tips
- Amazing Perks – Employee discounts, heavily discounted food, free entry to events, career development and more
Your Role
As a Host, you’ll play a vital role in shaping our customers' experiences. You’ll be the go-to person, providing top-notch service with warmth, enthusiasm, and an infectious smile. By listening, anticipating needs, and guiding customers through their time at Caffeine & Machine, you’ll create an atmosphere of genuine hospitality and care.
Core Responsibilities
- Inspiring PEOPLE Happiness – Be yourself, show customers what makes you and them unique, and mentor Newbies along the way.
- Consistent CUSTOMER Satisfaction – Maintain impeccable standards, adapt to customer cues, and deliver consistently high Mystery Dining results.
- Generating SALES Growth – Capture transactions, run orders, and share your passion for the menu while guiding customers to the perfect items.
- Optimising PROFIT Results – Ensure every drink or dish meets our high standards, assist with rushes, and lend a hand in other areas as needed.
Host Strengths
- Organised – You approach everything in life with structure and purpose.
- Excellent Listener – You focus on what others are saying, making them feel heard and valued.
- Customer-Obsessed – You’re determined to create experiences that delight and exceed expectations.
- Effortless Rapport – You connect with others easily, making everyone feel welcome and at home.
- Positive & Optimistic – You maintain a sunny disposition and bring energy to every interaction.
Ready to create memorable experiences? Apply now and join our incredible team!
Host in Stratford-upon-Avon employer: Caffeine&Machine
Contact Detail:
Caffeine&Machine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host in Stratford-upon-Avon
✨Tip Number 1
Get to know the venue! Before your interview, spend some time at Caffeine & Machine. Familiarise yourself with the atmosphere, menu, and vibe. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Host, you'll need to make everyone feel at home. Role-play with friends or family to hone your ability to engage with customers, listen actively, and anticipate their needs. The more comfortable you are, the better you'll shine during your interview!
✨Tip Number 3
Show your passion for service! When you apply, be sure to highlight any previous experience where you went the extra mile for customers. Share stories that demonstrate your customer-obsessed attitude and how you create memorable experiences. We love hearing about your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows your positive attitude and keeps you fresh in their minds. Plus, it’s a great way to reinforce your eagerness to join the Caffeine & Machine team!
We think you need these skills to ace Host in Stratford-upon-Avon
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you connect with others.
Highlight Your Experience: Make sure to mention any previous roles where you’ve delivered exceptional customer service. We love seeing examples of how you’ve gone the extra mile to make someone’s day better!
Show Your Passion: Let us know why you’re excited about joining Caffeine & Machine. Share your enthusiasm for creating memorable experiences and how you can contribute to our vibrant atmosphere.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caffeine&Machine
✨Show Your Personality
As a Host, your personality is key! Be yourself during the interview and let your warmth and enthusiasm shine through. Share personal stories that highlight your ability to connect with people and create memorable experiences.
✨Know the Menu Inside Out
Familiarise yourself with Caffeine & Machine's menu before the interview. Being able to discuss your favourite items and suggest pairings shows your passion for the role and helps demonstrate your customer-obsessed attitude.
✨Practice Active Listening
During the interview, show that you’re an excellent listener. Respond thoughtfully to questions and ask follow-up questions to demonstrate your engagement. This will reflect your ability to make customers feel heard and valued.
✨Emphasise Team Spirit
Caffeine & Machine values teamwork, so be sure to highlight your collaborative skills. Share examples of how you've supported colleagues in the past and how you can contribute to creating a positive atmosphere for both staff and customers.