At a Glance
- Tasks: Install and maintain commercial coffee machines while providing top-notch customer service.
- Company: Join Caffeine Limited, a family-run business passionate about coffee and service excellence.
- Benefits: Enjoy a company van, pension, extensive training, and extra holiday for your birthday.
- Other info: Work in East and North London with opportunities for overtime and support.
- Why this job: Be part of a growing team and make a real impact in the coffee industry.
- Qualifications: Experience with commercial coffee machines and a passion for coffee is preferred.
The predicted salary is between 34650 - 42350 £ per year.
Looking for our next great team member to help grow our coffee business across the UK
Join us at Caffeine Limited and become part of a growth-focused family‑run business with an entrepreneurial spirit.
Naturally, we’re extremely passionate about great coffee and great service.
We’ve been perfecting our craft for over 40 years, through two generations, and have earned a reputation for unrivalled service excellence.
That’s why we are one of the UK’s leading coffee suppliers for cafes, restaurants, pub chains and office workplaces.
We supply premium coffee, install and maintain commercial coffee machines for businesses across hospitality, office workplaces, retail and leisure.
We work with leading machine brands to deliver high-quality coffee solutions backed by reliable, ongoing support.
We are continuing our growth path and strengthening our team with the best engineers.
To learn more about us, go to www. caffeinelimited. com
Top notch customer service & support, as you will be the frontline of Caffeine serving our valued customers on their premises. Specific tasks include:
- Installing and commissioning commercial coffee machines.
- Servicing, repairing and maintaining commercial coffee machines.
- Carrying out boiler inspections.
- Diagnosing faults and identifying ways to prevent future breakdowns.
- Ordering and fitting replacement parts, including processing warranty parts promptly.
- Working closely with our Service & Technical Manager to help support the continued growth of the department.
- What we're ideally looking for
- Experience as a field-based commercial coffee or vending engineer.
- Experience working on a wide range of commercial machines is preferred.
- A genuine passion for coffee and commercial coffee equipment
- Full UK driving licence.
- PSSR training is desirable.
- Location
Our focus is on East and North London plus the Home Counties.
- Company van
- Company pension
- Extensive training
- Opportunity to earn overtime
- Employee Assistance Programme, including financial and mental health support, plus staff discounts
- Additional day's holiday for your birthday (subject to length of service)
- Job Type
- #J-18808-Ljbffr
Field Service Engineer employer: Caffeine Limited
Caffeine Limited is an exceptional employer that fosters a family-run atmosphere, encouraging entrepreneurial spirit and passion for coffee. With over 40 years of experience, we offer extensive training, a supportive work culture, and opportunities for employee growth, all while providing top-notch service to our valued customers across East and North London. Join us and enjoy benefits like a company van, pension scheme, and additional holiday for your birthday, making your role as a Field Service Engineer both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Caffeine Limited as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Caffeine Limited and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Caffeine Limited’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Caffeine Limited, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Caffeine Limited, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Caffeine Limited.
How to prepare for a job interview at Caffeine Limited
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Caffeine Limited offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Caffeine Limited but also helps you get a feel for whether you’d thrive in that environment.
