At a Glance
- Tasks: Diagnose and repair premium coffee machines while providing top-notch customer service.
- Company: Join a leading company in the coffee equipment industry with a focus on quality.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Work in a supportive team environment with flexible scheduling.
- Why this job: Combine your passion for coffee with technical skills in a dynamic field role.
- Qualifications: 3+ years as a field engineer and a full UK driving licence required.
The predicted salary is between 31500 - 38500 £ per year.
- Hiring: Field Service Engineer (London/Essex)
- Posted on: February 11, 2026
Job Description
About the Role
This is a hands-on, customer-facing role working with premium commercial coffee equipment across the UK – including Victoria Arduino, Nuova Simonelli and more.
An experience on Schaerer BTC machines is an advantage.
If you’re practical, organised, and take real pride in delivering great service, we’d love to hear from you.
- Location
- London/Essex (field-based)
- What you’ll be doing
- Diagnosing, repairing and maintaining commercial coffee machines
- Responding to breakdowns and service calls in the field
- Completing jobs and logging work using our Field Service Software
- Supporting customers with a professional, friendly approach
- Working closely with our Service team as we continue to grow
- What we’re looking for
Experience & skills
- 3+ years’ experience as a field-based coffee engineer
- Strong technical knowledge of traditional and bean-to-cup machines
- Full UK driving licence
- Proof of The Right to Work in the UK
- Confident, organised, and calm under pressure
- A genuine interest in coffee and equipment
- Knowledge
- A genuine interest in coffee and coffee equipment
- Experience with diary management and scheduling
- Experience with Field Service Software (desirable, not essential)
- Positive, proactive, and calm under pressure
- Reliable, organised, and supportive of the wider team
- Flexible when needed to help keep things running smoothly
- Professional in presentation and approach
- #J-18808-Ljbffr
Hiring: Field Service Engineer (London/Essex) employer: Caffeine Limited
As a Field Service Engineer with us, you'll join a dynamic team that values hands-on expertise and customer satisfaction in the vibrant London/Essex area. We offer a supportive work culture that encourages professional growth, alongside competitive benefits and the opportunity to work with premium coffee equipment. Our commitment to employee development ensures you can thrive in your role while enjoying the unique advantages of working in one of the UK's most exciting regions for coffee enthusiasts.
