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For Companies At a Glance
- Tasks: Lead a team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn bonuses.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: Experience as a Supervisor or Team Leader is a plus, but not required.
- Other info: Participate in fun events and enjoy a dynamic work environment.
The predicted salary is between 12 - 13 £ per hour.
At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the store - leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader - but if you haven't got that don't worry, we'd still love to hear from you.
Responsibilities:
- Support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.
What you can expect:
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
- 50% off all handmade drinks and 40% off everything else when you're off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive 'Nero 90', our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.
Why choose us?
When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. At the same time as giving fantastic service you'll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There's something for everyone.
If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you! At Caffè Nero you really can be you, with us.
Disability Confident:
Proud member of the Disability Confident employer scheme. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Shift Leader in Wimborne Minster employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Wimborne Minster
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caffè Nero's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone, and be ready to share those stories.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent Caffè Nero in style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It makes it easier for us to track your application and gives you a better chance of standing out. So, don’t hesitate!
We think you need these skills to ace Shift Leader in Wimborne Minster
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for coffee and customer service. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Shift Leader role. Highlight any relevant experience, even if it’s not directly in a supervisory position. We love seeing how your skills can translate into leading our team!
Keep It Clear and Concise: While we want to know all about you, keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. We appreciate a well-organised application!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Caffè Nero
✨Know Your Coffee
As a Shift Leader, you'll be expected to deliver the best standards of coffee. Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee, brewing methods, and what makes a great cup. This will show your passion for the role and impress your interviewers.
✨Showcase Your Leadership Skills
Even if you haven't held a formal leadership position, think of times when you've led a project or helped a team member. Prepare examples that highlight your ability to motivate others and handle challenges. This will demonstrate your potential as a Shift Leader.
✨Customer Service is Key
Caffè Nero prides itself on fantastic customer service. Be ready to discuss your previous experiences in customer-facing roles. Think about how you handled difficult situations and turned them into positive outcomes. This will show that you understand the importance of keeping customers happy.
✨Embrace the Team Spirit
Caffè Nero values a supportive and friendly environment. During the interview, express your enthusiasm for teamwork and collaboration. Share stories that illustrate how you've contributed to a positive team dynamic in the past. This will resonate well with the company culture.
