At a Glance
- Tasks: Lead a vibrant café, ensuring excellent service and a motivated team.
- Company: Join Caffè Nero, a community-focused café with a fun culture.
- Benefits: Earn up to £32,000 plus bonuses, free drinks, and generous discounts.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth.
- Why this job: Make a real impact in a lively environment while developing your career.
- Qualifications: Experience in team leadership and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
Store Manager – Northallerton, United Kingdom
We are looking for a warm, positive, and proactive Store Manager to lead our café in Northallerton.
The role includes managing day‑to‑day operations, delivering excellent customer service, and developing a high‑performing team.
Responsibilities
- Own and drive the operational performance of the store, ensuring high standards of service, cleanliness, and safety.
- Deliver great coffee and an outstanding customer experience, both in‑store and through deliveries.
- Train, coach and motivate the barista and support staff to achieve personal and team goals.
- Maintain inventory, manage costs and support the store budget and performance targets.
- Implement the 1‑2‑1 service style, ensuring each customer receives a personalised experience.
- Ensure compliance with health & safety and hygiene standards across front and back‑of‑house areas.
- Lead the preparation for and participation in store events such as the Caffè Nero Club, Barista of the Year Competition and end‑of‑year celebrations.
- What you can expect
- Base salary up to £32,000 depending on experience.
- Performance related bonus of £3,500‑£5,500 per annum.
- Brilliant training & development programmes with opportunities to progress into area or regional roles.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks during shifts (50% off handmade drinks & 40% off other items when off shift).
- Reward schemes – AFriend programme, cash plan healthcare, length‑of‑service recognition, and access to a broad benefits platform.
Qualifications
- Experience leading, developing and nurturing a team in a busy, customer‑facing environment.
- Strong management and organisational skills, with a positive, energetic attitude.
- Excellent customer service skills and a genuine passion for coffee and community engagement.
- Ability to work a flexible schedule, including evenings, weekends and public holidays.
- Why choose us
At Caffè Nero, we value supportive teamwork, innovation, and personal growth.
Our culture is built on camaraderie, fun events, and a commitment to providing a great workplace for our staff.
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Store Manager employer: Caffè Nero
Caffe Nero in Newtown is an excellent employer that prioritises employee well-being and growth, offering a vibrant work culture where teamwork and enthusiasm are celebrated. With comprehensive training provided for all Baristas, you can develop your skills while enjoying unique benefits like unlimited free drinks during shifts and generous staff discounts. Join us to be part of a supportive team that values your contributions and fosters a positive environment.
