Shift Leader

Overview

Shift Leader at Caffè Nero

Posting date: 23 September 2025

Closing date: 23 October 2025

• Salary: Not specified
• Additional salary information: to £12.41
• Hours: Full time
• Location: Bury St Edmunds, IP33 1LW
• Company: Caffe Nero Group Ltd
• Job type: Permanent
• Job reference: cn-26950

Responsibilities

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food.

Text includes: Ideally you will have some experience as a Supervisor or Team Leader, but if you haven\’t got that, we\’d still love to hear from you.

What you can expect

• Brilliant training – no experience is required!
• The opportunity to grow your career and develop personally and professionally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you\’re on shift.
• 50% off all handmade drinks and 40% off everything else when you\’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.
• Via our incentive \’Nero 90\’, Baristas and Shift Leaders have the opportunity to receive an additional 15p per hour if the store achieves the Customer Satisfaction score.

Why choose us

When you join us, you\’re joining a group of caring, supportive and friendly people – whether that\’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you\’ll have loads of fun along the way.

The starter rate for Shift Leaders in this location is £12.26 per hour, increasing to £12.41 with service. If you have a great attitude, bags of energy and love interacting with customers then we\’d love to hear from you!

At Caffè Nero you really can be you, with us.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

Disability Confident About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .