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- Tasks: Support store operations and deliver fantastic customer service.
- Company: Join the friendly team at Caff Nero in Belfast.
- Benefits: Unlimited free drinks, discounts on food, and a rewarding referral scheme.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: Experience in a customer-facing role and a passion for teamwork.
- Other info: Enjoy a supportive environment with exciting events and recognition.
The predicted salary is between 25800 - 26100 £ per year.
Full Time Permanent position in Belfast, United Kingdom. Enjoy customer interaction with a positive attitude and teamwork.
At Caff Nero, it's our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager, you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
- 50% off all handmade drinks and 40% off everything else when you're off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused - really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caff Nero brand!
Why choose us?
When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. You'll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!
Assistant Manager in Newtownabbey employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Newtownabbey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caff Nero's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. This will help you shine during the interview and demonstrate your people-focused attitude.
✨Tip Number 3
Show off your teamwork spirit! Be ready to discuss how you've supported your team in previous roles. Caff Nero loves a collaborative environment, so highlight your ability to work well with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caff Nero family!
We think you need these skills to ace Assistant Manager in Newtownabbey
Some tips for your application 🫡
Show Your Passion: Let your love for customer service and the Caff Nero brand shine through in your application. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your CV: Make sure your CV highlights your experience as a Supervisor or Assistant Manager in a busy environment. We’re looking for people-focused individuals, so emphasise your teamwork and leadership skills!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've met business targets or developed your team in the past – we love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with Caff Nero.
How to prepare for a job interview at Caffè Nero
✨Know the Caff Nero Brand
Before your interview, take some time to research Caff Nero. Understand their values, mission, and what makes them unique in the coffee industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences that highlight your ability to manage a team, resolve conflicts, and provide excellent customer service. Be ready to discuss how you can contribute to a positive team environment.
✨Demonstrate Your Passion for Customer Service
Caff Nero prides itself on fantastic customer service. Think of specific instances where you've gone above and beyond for a customer or helped improve customer satisfaction. Sharing these stories will illustrate your commitment to keeping customers happy.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Caff Nero. This shows your genuine interest in the position and helps you assess if it's the right fit for you.