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- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra pay.
- Why this job: Be part of a fun community and grow your career in a vibrant café environment.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Participate in exciting events and competitions while building something special.
The predicted salary is between 25 - 30 £ per hour.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
Responsibilities:
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused - really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Disability Confident:
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Assistant Manager in Marlow employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Marlow
✨Tip Number 1
Get to know the Caffè Nero brand inside out! Familiarise yourself with their values, products, and customer service approach. This will help you stand out during interviews and show that you're genuinely passionate about joining the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. They can provide insider tips and maybe even put in a good word for you. Plus, it shows your enthusiasm for the role!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, teamwork, and excellent customer service. This will help you shine in the interview and prove you're the right fit for the Assistant Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from Caffè Nero. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Marlow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the Caffè Nero brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see that you’re not just looking for a job, but a place where you can grow and thrive.
Highlight Relevant Experience: Even if you don’t have direct experience as an Assistant Manager, think about your past roles. Have you supervised a team or provided excellent customer service? Make sure to mention these experiences in your application so we can see how you fit into our team!
Be Personable: We’re all about people at Caffè Nero, so make your application feel friendly and approachable. Use a conversational tone and don’t be afraid to let your personality come through. We want to know the real you!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Caffè Nero
✨Know the Caffè Nero Brand
Before your interview, take some time to really understand what Caffè Nero stands for. Familiarise yourself with their values, mission, and the unique aspects of their customer service. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlighting your people-focused approach will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in a busy café environment. Think about challenges you've faced in previous roles and how you overcame them. Practising these responses will help you feel more confident during the interview.
✨Express Your Passion for Coffee and Service
Caffè Nero is all about great coffee and exceptional service. Share your personal experiences with coffee culture and why you love providing excellent customer service. Your genuine passion will set you apart and show that you're a great fit for the team.