At a Glance
- Tasks: Lead a team, deliver excellent customer service, and create amazing coffee experiences.
- Company: Join Caffè Nero, a friendly and supportive coffee community.
- Benefits: Enjoy performance bonuses, free drinks, discounts, and career development opportunities.
- Other info: Be part of exciting events and celebrations with a caring team.
- Why this job: Make a positive impact while having fun and growing your career in the coffee world.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 28800 - 35200 £ per year.
At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.
We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!
Our aim is simple: through great coffee and brilliant service, we want to make a positive difference in people’s lives. Our
Store Managers take ownership of their own store, providing excellent customer service and operational standards. They:
- Pride themselves on keeping customers happy through fantastic service, both in store and through deliveries.
With our signature 1-2-1 service style, they ensure customers leave with a personalised experience.
- Grow and develop their teams by training, coaching and leading them by example.
- Make fantastic coffee… and matcha… and seasonal drinks… every order is special! From bean to cup, they make each customer their coffee, exactly how they like it!
- Keep the customer and back‑of‑house areas safe, clean, organised and ready for service.
Some examples would be cleaning tables or ensuring toilets are kept to the high standards our customers expect.
• Always strive for excellence!
What you can expect
- Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
- Brilliant training and development, to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful
Maybe you’re looking to take the next step in your career journey?
Perhaps you want a move into the growing world of coffee?
You might already be a Store Manager and love the Caffè Nero brand.
Whatever you’re doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community.
You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular Caffè Nero Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
There’s something for everyone.
And it doesn’t stop there.
The opportunities for development are fantastic.
Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
At Caffè Nero you can really be you, with us.
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Store Manager in Ludlow employer: Caffe Nero
Caffè Nero in Derry/Londonderry is an excellent employer that prioritises personal growth and a supportive work environment. With comprehensive training provided, employees can develop their skills in crafting exceptional beverages while enjoying great staff discounts and being part of a positive, energetic team culture. This role offers meaningful opportunities for career advancement in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ludlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caffe Nero. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caffe Nero
Don't be shy about reaching out to Caffe Nero directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Store Manager in Ludlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caffe Nero and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caffe Nero
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
