At a Glance
- Tasks: Support store operations and deliver fantastic customer service.
- Company: Join the friendly team at Caff Nero in Belfast.
- Benefits: Unlimited free drinks, discounts on food, and a chance to earn bonuses.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: Experience in a customer-facing role and a passion for teamwork.
- Other info: Enjoy a supportive environment with exciting team events and recognition.
The predicted salary is between 25700 - 26200 £ per year.
Full Time Permanent position in Belfast, United Kingdom. Enjoy customer interaction with a positive attitude and teamwork.
At Caff Nero, it's our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager, you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
- 50% off all handmade drinks and 40% off everything else when you're off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused - really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caff Nero brand!
Why choose us?
When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. You'll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!
Assistant Manager in Lisburn employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caff Nero's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with customers and your team. Being able to demonstrate your people skills during the interview will set you apart from the crowd.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well with others in the past. Caff Nero values collaboration, so highlighting your ability to support and develop your team will make a great impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Caff Nero family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Assistant Manager in Lisburn
Some tips for your application 🫡
Show Your Passion: Let your love for customer service and the Caff Nero brand shine through in your application. We want to see how excited you are about the role and how you can contribute to our team!
Tailor Your CV: Make sure your CV highlights your experience in busy, customer-facing environments. We’re looking for someone who’s people-focused and has a knack for teamwork, so don’t be shy about showcasing those skills!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Assistant Manager role. Share specific examples of how you've met business targets or developed your team in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caffè Nero
✨Know the Brand
Before your interview, take some time to really understand Caff Nero's values and what makes them unique. Familiarise yourself with their menu and customer service philosophy. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlight your ability to motivate others and create a positive atmosphere.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating a team member. Think of relevant scenarios from your previous roles and how you approached them. This will demonstrate your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about training opportunities or team dynamics.