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For Companies At a Glance
- Tasks: Lead the team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join Caffè Nero, a supportive and friendly café environment.
- Benefits: Enjoy unlimited free drinks, discounts on food, and career growth opportunities.
- Why this job: Be part of a fun team while making customers happy every day.
- Qualifications: No experience needed, just a positive attitude and love for teamwork.
- Other info: Participate in exciting events and earn rewards through our referral scheme.
The predicted salary is between 12 - 13 £ per hour.
Location: Warwick, United Kingdom
Salary: to £12.41
Employment Type: Part Time
Contract: Permanent
Overview
At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you.
As a Shift Leader, you will support in the running of the store - leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader - but if you haven't got that don't worry, we'd still love to hear from you.
Responsibilities
- Support in the running of the store – lead the team, provide excellent customer service and ensure the highest standards of coffee and food.
What you can expect
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
- 50% off all handmade drinks and 40% off everything else when you're off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive 'Nero 90', our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.
Essential attributes
- Enjoy customer interaction
- Positive attitude
- Teamwork
Why choose us?
When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. At the same time as giving fantastic service you'll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There's something for everyone.
The starter rate for Shift Leaders in this location is £12.26 per hour, increasing to £12.41 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you!
Shift Leader in Leek Wootton employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Leader in Leek Wootton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caffè Nero's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about keeping customers happy, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your teamwork spirit! Caffè Nero values collaboration, so be prepared to discuss how you work well with others. Think of times when you’ve led a team or supported your colleagues to achieve a common goal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caffè Nero family. Let’s get you that Shift Leader position!
We think you need these skills to ace Shift Leader in Leek Wootton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork.
Tailor Your Application: Make sure to tailor your application to the Shift Leader role. Highlight any relevant experience, even if it’s not directly in a supervisory position. We love seeing how your skills can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your key points stand out. This helps us get a quick sense of who you are and what you bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Caffè Nero
✨Know the Company
Before your interview, take some time to research Caffè Nero. Understand their values, mission, and what makes them unique in the coffee industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer interaction is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Highlighting these moments will demonstrate your ability to lead a team while keeping customers happy.
✨Emphasise Teamwork
Caffè Nero values teamwork, so be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you supported your colleagues or contributed to a positive team environment, as this aligns with their culture.
✨Bring Your Positive Attitude
A positive attitude can set you apart from other candidates. During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your excitement about the opportunity to lead a team and serve customers at Caffè Nero.
