At a Glance
- Tasks: Lead a vibrant team, deliver exceptional customer service, and maintain high standards of coffee and food.
- Company: Join Caffè Nero, a friendly and supportive café community.
- Benefits: Enjoy performance bonuses, free drinks, discounts, and fantastic training opportunities.
- Why this job: Grow your career in a fun environment with exciting events and a focus on personal development.
- Qualifications: Experience in leading teams and a passion for customer interaction.
- Other info: Unlimited free drinks and a chance to earn rewards through our referral scheme.
The predicted salary is between 28800 - 42000 £ per year.
About the role
When you join us, you are joining a group of caring, supportive and friendly people - whether that is your team, the regular customers of your café or your community. At the same time as giving fantastic service you will have loads of fun along the way, whether that is at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There is something for everyone. And it doesn’t stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it is the same for our Head Office teams too. If you have a great attitude, bags of energy and love interacting with customers then we would love to hear from you!
Career Growth
Maybe you are looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you are doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Store Manager Role
At Caffè Nero, it is our people that make us different. That is why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more! As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect
- Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you are on shift.
- 50% off all handmade drinks and 40% off everything else when you are off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Store Manager in Eastbourne employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Eastbourne
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in the café or check out their social media. This will help you understand what makes Caffè Nero tick and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Store Manager, you'll be leading a team and interacting with customers daily. Think of examples from your past experiences where you've successfully managed a team or resolved customer issues, and be ready to share those stories.
✨Tip Number 3
Show your passion for coffee! If you're applying for a role in a café, it helps to have a genuine love for coffee and the café experience. Share your favourite coffee moments or what excites you about working in this environment during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Store Manager in Eastbourne
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the Caffè Nero brand. A bit of warmth and positivity can go a long way!
Tailor Your Application: Make sure to tailor your application to the Store Manager role. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your background aligns with what we’re looking for, so be specific!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Caffè Nero
✨Know the Brand Inside Out
Before your interview, make sure you know Caffè Nero's values, mission, and what makes them unique. Familiarise yourself with their menu and any recent news or events. This shows genuine interest and helps you connect your experience to their brand.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed teams in the past. Think about specific challenges you faced and how you overcame them, as well as how you motivated your team to deliver great customer service.
✨Emphasise Customer Interaction
Caffè Nero values fantastic customer service, so be ready to discuss your approach to customer interactions. Share stories that highlight your ability to create a welcoming atmosphere and resolve any issues effectively. This will demonstrate your fit for the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company.