At a Glance
- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Unlimited free drinks, generous discounts, and a chance to earn extra through our referral scheme.
- Other info: Enjoy regular team events and recognition for your hard work.
- Why this job: Be part of a fun community and grow your career in a vibrant café environment.
- Qualifications: Experience in a customer-facing role and a passion for team development.
The predicted salary is between 26800 - 27200 € per year.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.91 per hour, increasing to £13.06 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you really can be you, with us.
Assistant Manager in Craigavon employer: Caffè Nero
Caffè Nero is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that fosters camaraderie and support, employees enjoy fantastic benefits including unlimited free drinks, generous discounts, and opportunities for personal and professional growth. Join us in creating memorable experiences for our customers while having fun and celebrating achievements together.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Craigavon
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in their cafés, chat with the staff, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about what it’s really like to work there.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and passion for the role. We want to see your personality shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Manager in Craigavon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the Caffè Nero brand shine through! We want to see how excited you are about coffee and customer service, so don’t hold back on sharing your enthusiasm.
Highlight Relevant Experience:Make sure to mention any previous roles as a Supervisor or Assistant Manager. We’re looking for people who have experience in busy, customer-facing environments, so give us the details that show you’ve got what it takes!
Be Personable:We care about our team and customers, so your application should reflect that! Use a friendly tone and share examples of how you’ve supported your team or made customers happy in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Caffè Nero
✨Know the Brand
Before your interview, take some time to really understand Caffè Nero's values and what makes them unique. Familiarise yourself with their menu and any recent news or initiatives. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. Highlight your ability to motivate others and create a positive environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating a team member. Think through these scenarios beforehand and have clear, structured responses ready to demonstrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team development, store goals, or the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
