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For Companies At a Glance
- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra pay.
- Why this job: Be part of a fun community and grow your career in a vibrant café environment.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Participate in exciting events and competitions while making a real impact.
The predicted salary is between 25 - 27 £ per hour.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
Responsibilities
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused - really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
Assistant Manager in Cambridge employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Cambridge
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in their cafés, chat with the staff, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about what it’s really like to work there.
✨Tip Number 3
Prepare for your interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and passion for the role. We want to see your personality shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Show Your Passion: Let your love for the Caffè Nero brand shine through in your application. We want to see how excited you are about coffee and customer service, so don’t hold back on sharing your enthusiasm!
Tailor Your CV: Make sure your CV highlights your experience in a busy, customer-facing environment. We’re looking for people-focused individuals, so emphasise any leadership roles or team development experiences you've had.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’d be a great fit for the Assistant Manager role. Share specific examples of how you’ve met business targets or improved customer satisfaction in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Caffè Nero
✨Know the Caffè Nero Brand
Before your interview, take some time to really understand what Caffè Nero stands for. Familiarise yourself with their values, mission, and the kind of customer experience they aim to provide. This will help you demonstrate your passion for the brand and show that you're a great fit for the team.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlighting your people-focused approach will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in the café. Think about challenges you might face, like managing a busy shift or dealing with a dissatisfied customer. Practising your responses will help you feel more confident during the interview.
✨Express Your Enthusiasm
Let your energy and enthusiasm shine through during the interview. Talk about why you love working in a customer-facing role and how you enjoy creating a positive atmosphere for both customers and your team. A genuine passion for the job can set you apart from other candidates.
