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For Companies At a Glance
- Tasks: Serve customers with a smile and create delicious drinks.
- Company: Caffè Nero is a vibrant coffee shop known for its friendly atmosphere.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a rewarding referral scheme.
- Why this job: Join a supportive team, have fun, and grow your skills in a lively environment.
- Qualifications: No experience needed, just a positive attitude and love for customer interaction.
- Other info: Participate in exciting events like pizza nights and Barista of the Year competitions.
Job Description
Part Time
Permanent
Customer Service
Enjoy customer interaction
Positive attitude
Teamwork
At Caffè Nero, it\’s our teams that make us special. That\’s why we\’re looking for warm, positive people who love working with others to join us.
If you want to be part of a fantastic team with endless opportunities to learn and grow, this could be the perfect next step for you!
What you can expect:
- Brilliant training – no experience required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you\’re on shift.
- 50% off all handmade drinks and 40% off everything else when you\’re off shift.
- Recommend A Friend Scheme, earning up to £750 if you refer new team members.
- Length of service recognition.
- Access to our benefits platform, with discounts, rewards, and offers.
- Opportunity to earn an additional 15p per hour through our \’Nero 90\’ incentive if the store achieves high Customer Satisfaction scores.
Why choose us?
Join a caring, supportive, and friendly team — whether that\’s your colleagues, customers, or community. Enjoy fantastic service and have fun with activities like pizza nights, Caffè Nero Club parties, or the Barista of the Year event. There\’s something for everyone.
Our Baristas earn up to £12.21 per hour. Starter rates depend on age:
- Under 21: £10.00 per hour
- 21 and over: £12.21 per hour
If you have a great attitude, energy, and love interacting with customers, we\’d love to hear from you!
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Barista employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with the team. Whether it's in a casual conversation or during an informal meet-up, let your passion for helping others shine through.
✨Tip Number 2
Familiarise yourself with Caffè Nero's values and culture. Understanding what makes them unique will help you connect with the team and demonstrate that you're a good fit for their environment.
✨Tip Number 3
Network with current employees if possible. Engaging with them can provide insights into the role and the company, plus it shows your genuine interest in becoming part of their team.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Since this role emphasises collaboration, think of examples from your past experiences where you've successfully worked as part of a team.
We think you need these skills to ace Barista
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role of a Barista at Caffè Nero revolves around customer interaction, make sure to emphasise any previous experience you have in customer service. Use specific examples to showcase your positive attitude and teamwork skills.
Show Your Passion for Coffee: Even if you don't have prior barista experience, express your enthusiasm for coffee and the café culture. Mention any relevant hobbies or interests that relate to the role, as this can set you apart from other candidates.
Tailor Your CV: Customise your CV to reflect the qualities Caffè Nero is looking for. Use keywords from the job description, such as 'teamwork', 'positive attitude', and 'customer interaction', to ensure your application aligns with their values.
Craft a Compelling Cover Letter: Write a cover letter that conveys your personality and enthusiasm for the position. Share why you want to work at Caffè Nero specifically, and how you can contribute to their team culture and customer satisfaction goals.
How to prepare for a job interview at Caffè Nero
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer interaction during the interview. Share examples of how you've positively engaged with customers in the past, as this role is all about creating a warm and welcoming atmosphere.
✨Demonstrate Teamwork Skills
Caffè Nero values teamwork highly, so be prepared to discuss your experiences working in a team. Highlight instances where you collaborated effectively with others to achieve a common goal, showcasing your ability to contribute to a supportive environment.
✨Emphasise a Positive Attitude
A positive attitude is crucial for this role. During the interview, convey your upbeat personality and willingness to tackle challenges with a smile. This will resonate well with the interviewers who are looking for someone who can uplift the team and customers alike.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, training opportunities, or team activities. This shows your genuine interest in the role and helps you understand if Caffè Nero is the right fit for you, while also leaving a good impression on the interviewers.
