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- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, generous discounts, and a chance to earn extra through referrals.
- Why this job: Be part of a fun environment with opportunities for personal and professional growth.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Participate in exciting events and celebrations while building something special together.
The predicted salary is between 12 - 13 £ per hour.
At Caffè Nero, it's our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training - no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
- 50% off all handmade drinks and 40% off everything else when you're off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive 'Nero 90', our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people-focused - really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us? When you join us, you're joining a group of caring, supportive and friendly people - whether that's your team, the regular customers of your café or your community. You'll be part of building something special and have loads of fun along the way - that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.51 per hour, increasing to £12.66 with service. If you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you! At Caffè Nero you really can be you, with us.
Assistant Managers employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Managers
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in your local café, chat with the staff, and soak up the atmosphere. This will help you understand their culture and show that you're genuinely interested when you apply.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences as a Supervisor or Assistant Manager relate to the role at Caffè Nero. Show off your people skills and passion for customer service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Caffè Nero family. Don’t forget to highlight your enthusiasm for coffee and team development!
We think you need these skills to ace Assistant Managers
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the Caffè Nero brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see your personality!
Highlight Relevant Experience: Make sure to mention any previous experience as a Supervisor or Assistant Manager in a busy, customer-facing environment. We’re looking for people who can hit the ground running, so show us what you've got!
Be People-Focused: Since we care about our team’s welfare and development, include examples of how you've supported your team in the past. Whether it’s training or motivating them, we want to know how you’ve made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our Caffè Nero family!
How to prepare for a job interview at Caffè Nero
✨Know the Caffè Nero Brand
Before your interview, take some time to research Caffè Nero. Understand their values, mission, and what makes them unique in the coffee industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlight your ability to motivate and develop others.
✨Demonstrate Your Passion for Service
Caffè Nero prides itself on fantastic customer service. Be ready to discuss what excellent service means to you and how you've delivered it in previous roles. Share specific stories that illustrate your commitment to customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured at Caffè Nero. This shows your genuine interest in the role and helps you assess if it's the right fit for you.