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For Companies At a Glance
- Tasks: Support store operations and deliver fantastic customer service while leading your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra cash.
- Why this job: Be part of a fun environment with opportunities for personal and professional growth.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Participate in exciting events and competitions while building a rewarding career.
At Caffè Nero, it\’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you\’re on shift.
- 50% off all handmade drinks and 40% off everything else when you\’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive \’Nero 90\’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us?
When you join us, you\’re joining a group of caring, supportive and friendly people – whether that\’s your team, the regular customers of your café or your community. You\’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration. The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we\’d love to hear from you!
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations, such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered. For more details please contact the employer.
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Assistant Manager employer: Caffè Nero
Contact Detail:
Caffè Nero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in their cafés, chat with the staff, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about what it’s really like to work there.
✨Tip Number 3
Prepare for your interview by practising common questions. Think about how your experience as a Supervisor or Assistant Manager aligns with Caffè Nero's values. Show them you’re not just a fit for the role, but for the team too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the Caffè Nero brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see that energy and enthusiasm right from the start!
Highlight Relevant Experience: Make sure to mention any previous experience as a Supervisor or Assistant Manager in a busy, customer-facing environment. We’re looking for people who know how to keep customers happy and can lead a team effectively, so don’t hold back on those examples!
Be Personable: Your written application should reflect your personality. Use a friendly tone and be yourself! We’re all about caring for our team and customers, so showing your people-focused attitude will definitely make you stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fantastic team!
How to prepare for a job interview at Caffè Nero
✨Know the Caffè Nero Brand
Before your interview, take some time to really understand what makes Caffè Nero special. Familiarise yourself with their values, products, and customer service approach. This will not only show your passion for the brand but also help you answer questions more effectively.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlighting your people-focused attitude will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to meet business targets. Think of specific situations where you’ve had to overcome challenges in a busy environment and how you achieved positive outcomes.
✨Express Your Enthusiasm
Let your energy and enthusiasm shine through during the interview. Talk about why you love working in a customer-facing role and how you can contribute to the team’s success. A positive attitude can make a big difference in how you're perceived by the interviewers.
