At a Glance
- Tasks: Lead your own store, deliver amazing customer service, and develop a fantastic team.
- Company: Join a supportive and fun-loving café community at Caffè Nero.
- Benefits: Enjoy performance bonuses, free drinks, discounts, and great career development opportunities.
- Other info: Be part of a dynamic environment with excellent growth potential.
- Why this job: Make a real impact while having fun and growing in the coffee industry.
- Qualifications: Experience in leading teams and a passion for customer interaction.
The predicted salary is between 30000 - 40000 € per year.
When you join us, you're joining a group of caring, supportive and friendly people – whether that's your team, the regular customers of your café or your community. At the same time you’ll be giving fantastic service while having loads of fun along the way, from pizza nights and Caffè Nero Club parties to the Barista of the Year event. There’s something for everyone and it doesn’t stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it’s the same for our Head Office teams too.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you. Maybe you’re looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you’re doing, if you have experience of leading, developing and nurturing a team in a busy, customer‑facing environment, we would love to hear from you.
Role and Responsibilities
- As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food.
- You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
Benefits
- Performance‑related bonus of between £3,500 – £5,500 per annum (dependent on role and store).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Store Manager in Abergavenny employer: Caffè Nero
Caffè Nero is an exceptional employer that fosters a caring and supportive work environment, where team members can thrive both personally and professionally. With fantastic opportunities for career development, including pathways to Area and Regional Manager roles, employees enjoy a vibrant culture filled with fun events and generous benefits such as performance-related bonuses, extensive discounts on food and drinks, and a comprehensive healthcare scheme. Join us in creating memorable experiences for our customers while enjoying the perks of being part of a passionate community.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Abergavenny
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Caffè Nero. Check out their social media and website to understand their values and vibe. This will help you connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for a Store Manager role.
✨Tip Number 3
Bring your energy! When you walk into that interview, let your enthusiasm shine. Show them you’re not just about the job, but you genuinely care about creating a fun and supportive environment for both customers and your team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show you’re really keen on joining the Caffè Nero family.
We think you need these skills to ace Store Manager in Abergavenny
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! We want to see that you’re excited about the role and the Caffè Nero brand. Share any experiences you've had with coffee or customer service that highlight your enthusiasm.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you've developed and nurtured teams in the past, and how you can bring that energy to our café.
Be Yourself:We’re all about being friendly and supportive, so don’t be afraid to let your personality come through in your application. Use a conversational tone and share a bit about who you are outside of work – it helps us get to know you better!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Caffè Nero
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Caffè Nero’s values, mission, and what makes them stand out in the coffee industry. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed and developed a team in the past. Highlight any specific challenges you faced and how you overcame them.
✨Emphasise Customer Service Excellence
Caffè Nero prides itself on fantastic customer service. Be ready to discuss your approach to ensuring customer satisfaction and share any memorable experiences where you went above and beyond for customers.
✨Bring Your Energy and Enthusiasm
The job description mentions a great attitude and energy. Make sure to convey your passion for the role and the brand during the interview. A positive vibe can be contagious and leave a lasting impression!
