Caffè Nero is seeking a Customer Insights & Modelling Executive to join our Covent Garden office in Central London. You will analyse customer data from transactional, loyalty, CRM, and survey sources to derive actionable insights that inform CRM planning, targeting and lifecycle strategies.
You will collaborate with our data agency to develop segmentation and propensity models, support CRM flows and journeys, and measure campaign performance across engagement, conversion and revenue.
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Customer Insights & Modelling Strategist employer: Caffè Nero UK
Caffè Nero is an excellent employer, offering a vibrant and supportive work culture where you can truly make a difference as a Regional HR Partner. With a focus on employee growth, you will have access to professional development opportunities, including the chance to complete qualifications with our learning partners, all while enjoying generous benefits like a company car and substantial discounts on our handcrafted drinks and food. Based in Northern Ireland, you'll be part of a dynamic team that values collaboration and innovation, ensuring that your contributions are recognised and impactful across our 60 stores in the region.
