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For Companies At a Glance
- Tasks: Lead your own store, deliver amazing customer service, and develop a fantastic team.
- Company: Join the friendly and supportive Caffè Nero family.
- Benefits: Earn performance bonuses, enjoy free drinks, and get discounts on food.
- Why this job: Grow your career in a fun environment while making customers smile.
- Qualifications: Experience in leading teams in busy, customer-focused settings.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 30000 - 42000 £ per year.
At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!
As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect:
- Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful:
Maybe you’re looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you’re doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.
And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.
If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you can really be you, with us.
Store Manager in South Shields employer: Caffe Nero Group Ltd
Contact Detail:
Caffe Nero Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in South Shields
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in their stores, chat with the team, and soak up the atmosphere. This will help you understand their culture and show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former Caffè Nero employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the role!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or handled customer service challenges. This will help you demonstrate your skills and fit for the Store Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Store Manager in South Shields
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and positive personality shine through! We want to see the real you, so don’t be afraid to share your passion for coffee and customer service.
Tailor Your Experience: Make sure to highlight your experience in leading and developing teams in busy environments. We love seeing how you've made a difference in previous roles, so be specific about your achievements!
Keep It Professional Yet Friendly: While we want to see your friendly side, remember to keep your application professional. Use clear language and structure your application well to make it easy for us to read.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Know Your Coffee
As a Store Manager at Caffè Nero, you'll need to show your passion for coffee. Brush up on different coffee types, brewing methods, and the brand's unique offerings. This knowledge will not only impress your interviewers but also demonstrate your commitment to providing excellent customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a team in previous roles. Think about specific challenges you faced and how you overcame them. Highlighting your ability to nurture talent and create a positive work environment will resonate well with the interviewers.
✨Emphasise Customer Service
Caffè Nero prides itself on fantastic customer service, so be ready to discuss your approach to keeping customers happy. Share stories that illustrate your dedication to customer satisfaction and how you handle difficult situations. This will show that you align with their values.
✨Be Yourself
Caffè Nero is looking for warm, positive people, so let your personality shine through during the interview. Be genuine and enthusiastic about the role and the company. This will help you connect with the interviewers and demonstrate that you would fit right into their friendly culture.
