At a Glance
- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra through referrals.
- Other info: Participate in exciting events and competitions while striving for excellence.
- Why this job: Be part of a fun community and grow your career in a vibrant café environment.
- Qualifications: Experience in a customer-facing role and a passion for team development.
The predicted salary is between 26800 - 27200 € per year.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.91 per hour, increasing to £13.06 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you really can be you, with us.
Assistant Manager in Ripon employer: Caffe Nero Group Ltd
Caffè Nero is an exceptional employer that prioritises the well-being and development of its team members. With a vibrant work culture that fosters camaraderie and support, employees enjoy fantastic benefits including unlimited free drinks, generous discounts, and opportunities for career growth. Join us to be part of a community that values excellence and fun, while making a meaningful impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Ripon
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in your local café, chat with the team, and soak up the atmosphere. This will help you understand their culture and show that you're genuinely interested when you apply.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences align with what Caffè Nero is looking for. Show off your people skills and passion for customer service – that's what they care about!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Caffè Nero family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Assistant Manager in Ripon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the Caffè Nero brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see your personality!
Highlight Relevant Experience:Make sure to mention any previous experience as a Supervisor or Assistant Manager in a busy environment. We’re looking for people who can keep customers happy and lead a team, so don’t hold back on showcasing your skills!
Tailor Your Application:Take a moment to customise your application for this specific role. Use keywords from the job description and relate them to your own experiences. This shows us that you’ve done your homework and are genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, it’s a great way to explore more about what we do at Caffè Nero!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Know the Brand
Before your interview, take some time to really understand Caffè Nero's values and what makes them unique. Familiarise yourself with their menu and any recent news about the company. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlight your ability to motivate others and create a positive environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating a team member. Think through these scenarios beforehand and have clear, concise answers ready that demonstrate your problem-solving skills and leadership style.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or how success is measured at Caffè Nero. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
