At a Glance
- Tasks: Lead a team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra through referrals.
- Other info: Brilliant training provided and opportunities for personal and professional development.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: Experience as a Supervisor or Team Leader is a plus, but not required.
The predicted salary is between 26500 - 27000 € per year.
At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score.
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.
The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you really can be you, with us.
Shift Leader in Lincolnshire employer: Caffe Nero Group Ltd
Caffè Nero is an exceptional employer that values its people, offering a vibrant work culture where team members can thrive and grow. As a Shift Leader, you'll enjoy comprehensive training, generous discounts on food and drinks, and the chance to earn rewards through our 'Recommend A Friend' scheme. With a focus on community and fun, including events like pizza nights and the Barista of the Year competition, Caffè Nero provides a supportive environment that makes every day enjoyable and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader in Lincolnshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Caffè Nero's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be all about keeping customers happy. Think of examples from your past experiences where you've gone above and beyond for someone – this will impress them during your chat!
✨Tip Number 3
Show off your leadership potential! Even if you haven't been a Supervisor before, share times when you've taken charge or helped a team succeed. They want to see that you can inspire and motivate others, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caffè Nero family. We can’t wait to see your application!
We think you need these skills to ace Shift Leader in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and customer service. Share any experiences that highlight your enthusiasm for creating a great atmosphere and serving customers with a smile!
Highlight Teamwork Skills:As a Shift Leader, you'll be guiding a team, so make sure to mention any past experiences where you've worked well in a team. We want to see how you can inspire and support others while keeping the vibe positive!
Be Yourself:We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our friendly Caffè Nero community.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Show Your Passion for Customer Service
Caffè Nero values fantastic service, so make sure to highlight your passion for keeping customers happy. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Shift Leader, you'll be leading a team. Prepare to discuss any previous supervisory or team leader roles you've had, even if they were informal. Talk about how you motivated your team and handled challenges together.
✨Emphasise Teamwork and Fun
Caffè Nero is all about being part of a caring and friendly team. Be ready to talk about how you contribute to a positive team environment and share any fun team-building experiences you've had in the past.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or what a typical day looks like for a Shift Leader. This shows your genuine interest in the role and the company.
