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- Tasks: Support store operations and deliver fantastic customer service while developing your team.
- Company: Join the friendly and supportive team at Caffè Nero.
- Benefits: Enjoy unlimited free drinks, discounts on food, and a chance to earn extra through referrals.
- Why this job: Be part of a fun community and grow your career in a vibrant café environment.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Participate in exciting events and competitions while striving for excellence.
The predicted salary is between 12 - 13 £ per hour.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you. As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you really can be you, with us.
Assistant Manager in Knutsford employer: Caffe Nero Group Ltd
Contact Detail:
Caffe Nero Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Knutsford
✨Tip Number 1
Get to know the Caffè Nero vibe! Spend some time in your local café, chat with the team, and soak up the atmosphere. This will help you understand their culture and show that you're genuinely interested when you apply.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role. It’s all about making those connections!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences as a Supervisor or Assistant Manager can relate to the role at Caffè Nero. We want to hear your passion for customer service and team development!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Caffè Nero family. Let’s get you that dream job!
We think you need these skills to ace Assistant Manager in Knutsford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the Caffè Nero brand shine through! Share why you’re excited about the role and how you connect with our values. We want to see that energy and enthusiasm!
Highlight Relevant Experience: Make sure to mention any previous experience as a Supervisor or Assistant Manager in a busy environment. We’re looking for people who know how to keep customers happy and can lead a team effectively, so don’t hold back on those examples!
Be Personable: Your written application should reflect your personality. Use a friendly tone and be yourself! We’re all about building a supportive community, so show us how you’d fit right in with our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Know the Caffè Nero Brand
Before your interview, take some time to research Caffè Nero. Understand their values, mission, and what makes them unique in the coffee industry. This will not only show your enthusiasm but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples from your past experiences where you've successfully managed a team or resolved customer issues. Highlight your ability to motivate and develop others.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with a difficult customer or meeting sales targets. Think of relevant scenarios from your previous roles and how you tackled them, focusing on your problem-solving skills and customer service excellence.
✨Express Your Passion for Coffee
Caffè Nero is all about great coffee and food. Share your love for coffee and any relevant experiences you have in the food and beverage industry. This passion can set you apart and demonstrate that you're genuinely interested in the role.
