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For Companies At a Glance
- Tasks: Support store operations and deliver fantastic customer service.
- Company: Join the friendly team at Caffè Nero, where people matter.
- Benefits: Unlimited free drinks, generous discounts, and career growth opportunities.
- Why this job: Be part of a supportive community while developing your skills.
- Qualifications: Experience in a customer-facing role and a passion for team development.
- Other info: Fun events and recognition for your hard work await you!
The predicted salary is between 25800 - 26100 £ per year.
At Caffè Nero, it’s our people that make us different. If you pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team, this could be the perfect job for you.
As an Assistant Manager you will support in the running of the store, providing great customer service and the best standards of coffee and food.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
- Via our incentive ‘Nero 90’, our Assistant Managers also have the opportunity to receive an additional 30p per hour, if their store collectively achieves the Customer Satisfaction score.
To be successful you will:
- Have experience as a Supervisor or Assistant Manager in a busy, customer facing environment.
- Be people focused – really caring about the welfare and development of your team.
- Love the challenge of meeting business targets.
- Strive for excellence, always.
- Be passionate about the Caffè Nero brand!
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. You’ll be part of building something special and have loads of fun along the way – that could be at one of our regular CN Club parties, our Barista of the Year Competition or grabbing you and your team an award at our End of Year celebration.
The starter rate for Assistant Managers in this location is £12.41 per hour, increasing to £12.56 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
At Caffè Nero you really can be you, with us.
Assistant Manager in Farnham employer: Caffe Nero Group Ltd
Contact Detail:
Caffe Nero Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Farnham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Caffè Nero café. Observe how the team interacts with customers and each other. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll be leading a team and engaging with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Prepare some questions for your interview! Show your enthusiasm by asking about team development opportunities or how they celebrate successes. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen on joining the Caffè Nero family. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Manager in Farnham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the Caffè Nero brand shine through! We want to see how excited you are about coffee and customer service, so don’t hold back on sharing your enthusiasm.
Tailor Your Experience: Make sure to highlight any relevant experience you have as a Supervisor or Assistant Manager. We’re looking for people who can lead a team and keep customers happy, so connect your past roles to what we do at Caffè Nero.
Be Personable: Remember, we’re all about people here at Caffè Nero! Use your application to show us your personality and how you care about team development and customer satisfaction. A friendly tone goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Know the Caffè Nero Brand
Before your interview, take some time to really understand what makes Caffè Nero special. Familiarise yourself with their values, products, and customer service approach. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlight your ability to motivate and develop others.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a difficult customer or motivating your team during a busy shift. Think through these scenarios in advance and have clear, structured responses ready to demonstrate your problem-solving skills.
✨Express Your Enthusiasm
Let your personality shine through! Caffè Nero is looking for someone with energy and a positive attitude. Be genuine about your love for coffee and customer service, and don’t hesitate to share why you want to be part of their team.