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- Tasks: Lead your own store, deliver amazing customer service, and develop a fantastic team.
- Company: Join the friendly and supportive Caffè Nero family.
- Benefits: Earn bonuses, enjoy free drinks, and access great discounts.
- Other info: Join us for events and celebrations while making a real impact.
- Why this job: Grow your career in a fun environment with endless opportunities.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers. We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!
As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.
What you can expect:
- Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
- Brilliant training and development to get you up to speed in your role and beyond.
- The opportunity to grow your career and develop personally.
- Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
- 50% off all handmade drinks and 40% off everything else when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Cash Plan Healthcare scheme.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
To be successful:
Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.
Why choose us?
When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone. And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you! At Caffè Nero you can really be you, with us.
Store Manager in Abergavenny employer: Caffe Nero Group Ltd
Contact Detail:
Caffe Nero Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Abergavenny
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Caffè Nero store. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Prepare some great questions! When you’re in the interview, ask about team development and how they celebrate successes. This shows you’re keen on growing with the company and care about the people you’ll be working with.
✨Tip Number 3
Show off your leadership skills! Share specific examples of how you've developed a team or improved customer service in your previous roles. We want to see how you can bring that same energy to Caffè Nero!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your chat to remind them of your conversation. It’s a nice touch and keeps you fresh in their minds!
We think you need these skills to ace Store Manager in Abergavenny
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and positive personality shine through. We want to see the real you, so don’t be afraid to share your passion for coffee and customer service!
Tailor Your Experience: Make sure to highlight your experience in leading and developing teams in busy environments. We love seeing how you've nurtured talent and created a fantastic atmosphere for both staff and customers.
Be Specific About Your Achievements: Use specific examples to showcase your successes in previous roles. Whether it’s improving customer satisfaction or boosting sales, we want to know how you’ve made a difference!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Caffe Nero Group Ltd
✨Know the Brand
Before your interview, take some time to really understand Caffè Nero's values and what makes them unique. Familiarise yourself with their menu, customer service philosophy, and any recent news about the company. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can inspire and develop your team at Caffè Nero.
✨Emphasise Customer Service
Caffè Nero prides itself on fantastic customer service, so be prepared to share your approach to ensuring customer satisfaction. Think of specific instances where you went above and beyond for customers and how you would implement that same level of service in your store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the role is right for you. Consider asking about team dynamics, training opportunities, or how success is measured in the role. It’s a great way to demonstrate your interest in growing with the company.