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For Companies At a Glance
- Tasks: Manage customer calls, process orders, and ensure satisfaction.
- Company: Leading restaurant chain in Greater London with a vibrant atmosphere.
- Benefits: Full-time role with entry-level opportunities and a dynamic work environment.
- Why this job: Join a fast-paced team and make a difference in customer experiences.
- Qualifications: Experience in telesales or customer service and strong communication skills.
- Other info: Perfect for those looking to kickstart their career in a supportive setting.
The predicted salary is between 28800 - 43200 £ per year.
A leading restaurant chain in Greater London is seeking a Telesales Operative to support branch operations. The role involves managing customer calls and enquiries, processing orders, and ensuring customer satisfaction.
Ideal candidates will have experience in telesales or customer service, alongside strong communication skills. This full-time role offers entry-level opportunities within a dynamic and fast-paced environment.
Telesales Specialist — Drive Orders & Customer Satisfaction employer: Caffe Concerto
Contact Detail:
Caffe Concerto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Specialist — Drive Orders & Customer Satisfaction
✨Tip Number 1
Practice your pitch! Before you hit that apply button, make sure you can confidently talk about your experience in telesales or customer service. We want to hear how you can drive orders and keep customers happy!
✨Tip Number 2
Research the company! Knowing a bit about the restaurant chain you're applying to can really set you apart. We love candidates who show genuine interest in our operations and values.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s like to work with us and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Telesales Specialist — Drive Orders & Customer Satisfaction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in telesales or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your communication prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Telesales Specialist role and how you can contribute to our team. Keep it friendly and engaging, just like us!
Showcase Your Customer Focus: In your application, emphasise your commitment to customer satisfaction. Share examples of how you've gone above and beyond for customers in the past – we love hearing those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Caffe Concerto
✨Know the Product Inside Out
Before your interview, make sure you research the restaurant chain thoroughly. Understand their menu, values, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Communication Skills
Since the role involves managing customer calls, practice speaking clearly and confidently. You can do this by role-playing with a friend or recording yourself. Focus on being friendly and approachable, as these traits are key to ensuring customer satisfaction.
✨Prepare for Common Telesales Questions
Anticipate questions related to handling difficult customers or processing orders efficiently. Think of specific examples from your past experiences that demonstrate your problem-solving skills and ability to maintain a positive attitude under pressure.
✨Show Enthusiasm for Customer Service
During the interview, express your passion for helping customers and making their experience enjoyable. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
