At a Glance
- Tasks: Lead and inspire teams to deliver exceptional customer service in a busy café environment.
- Company: Join the vibrant team at Caffe Concerto, known for its dynamic atmosphere.
- Benefits: Enjoy 50% staff discounts, flexible hours, free meals, and career growth opportunities.
- Other info: Flexible shifts and annual holidays of 4 weeks await you!
- Why this job: Grow your management skills while making a real impact on guest experiences.
- Qualifications: Positive attitude, experience in busy environments, and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Looking for self-driven individuals with experience in busy environments. Are you able to provide customers with great service and a smile on your face? Are you able to train others? Are you looking to grow in the industry? If you can answer yes to these three questions, we want to speak to you.
As a Supervisor/Assistant Manager at Caffe Concerto, you’ll need to keep your eyes on everything. You will assist the general manager with strategic planning and targets, while flexing your management skills across the floor, kitchen, and bar teams, mentoring, motivating, and inspiring them to deliver the best Caffe Concerto guest experience possible.
In return, our assistant managers will receive an industry-leading pay package, incredible opportunities for career progression, and the training to ensure your success. Plus, you’ll also get access to an impressive array of benefits.
Benefits Of Working With Us:- 50% staff discounts in all our venues even on your days off
- Extra service charge
- Flexible weekly timetable
- Annual holidays of 4 weeks
- Learning and development opportunities
- Free meals during working hours
- Positive attitude and experience is required
- Must have the stamina to work full time, be flexible, and do long shifts
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds
- Possess excellent basic math skills and have the ability to operate a cash register or POS system
Supervisor / Assistant Manager in London employer: Caffe Concerto
Caffe Concerto is an exceptional employer that values self-driven individuals who thrive in busy environments. With a strong focus on employee growth, we offer industry-leading pay, flexible schedules, and comprehensive training to ensure your success. Our vibrant work culture encourages teamwork and provides unique benefits such as 50% staff discounts, free meals during shifts, and ample opportunities for career progression, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor / Assistant Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Caffe Concerto. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Caffe Concerto
Don't be shy about reaching out to Caffe Concerto directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor / Assistant Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Caffe Concerto and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Caffe Concerto
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
