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- Tasks: Assist the General Manager and lead teams to ensure top-notch customer service.
- Company: Join Caffe Concerto, a renowned luxury cafe/restaurant with locations across the UK.
- Benefits: Enjoy 50% staff discounts, flexible hours, free meals, and 4 weeks annual leave.
- Why this job: Grow your career in a vibrant environment while inspiring others and making customers smile.
- Qualifications: A positive attitude and experience in busy settings are essential; must be physically fit.
- Other info: Immediate start available; earn between £40,000 – £43,000 yearly.
The predicted salary is between 40000 - 43000 £ per year.
Looking for self-driven individuals with experience working in busy environments. Are you able to provide customers with great service and a smile on your face? Are you able to train others? Are you looking to grow in the industry? If you can answer yes to these three questions, we want to speak to you.
As an Assistant Manager at Caffe Concerto, you’ll need to keep your eyes on everything. Along with assisting the General Manager with strategic planning and targets, you’ll flex your management muscle across the floor, reception, and bar teams, mentoring, motivating, and inspiring them to deliver the best Caffe Concerto guest experience possible.
In return, our Assistant Manager will receive an industry-leading pay package, incredible opportunities for career progression, and the training to ensure your success. Plus, you’ll also gain access to an impressive array of benefits:
- 50% staff discounts in all our venues even on your days off.
- Extra service charge.
- Flexible weekly timetable.
- Annual holidays of 4 weeks.
- Learning and development opportunities.
- Free meals during working hours.
Requirements:
- Positive attitude and experience is required.
- Must have the stamina to work full time and flexible shifts.
- Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
- Possess excellent basic math skills and have the ability to operate a cash register or POS system.
- Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £40,000 – £43,000 yearly
Starting time: Immediate start!
About Caffe Concerto: Caffe Concerto is a very popular and iconic luxury cafe/restaurant with branches all over the UK.
Assistant Manager employer: Caffe Concerto
Contact Detail:
Caffe Concerto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Showcase your experience in busy environments by sharing specific examples during the interview. Think about times when you successfully managed a team or handled a challenging situation, as this will demonstrate your ability to thrive under pressure.
✨Tip Number 2
Prepare to discuss your customer service philosophy. Caffe Concerto values great service, so be ready to explain how you ensure customers leave with a smile and how you train others to do the same.
✨Tip Number 3
Familiarise yourself with Caffe Concerto's brand and values. Understanding their mission and what makes them unique will help you align your answers with their expectations and show that you're genuinely interested in the role.
✨Tip Number 4
Demonstrate your leadership skills by preparing examples of how you've motivated and inspired teams in the past. Highlighting your ability to mentor others will be key in showing that you're ready for the Assistant Manager position.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in busy environments, customer service skills, and any management or training roles you've held. Use specific examples to demonstrate your ability to motivate and inspire teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Assistant Manager role at Caffe Concerto. Mention how your positive attitude and experience align with their requirements, and include examples of how you've successfully managed teams or improved customer experiences.
Showcase Your Skills: Emphasise your excellent communication skills and basic math abilities in your application. If you have experience with cash registers or POS systems, be sure to mention this as it is a key requirement for the role.
Highlight Flexibility and Stamina: Since the role requires full-time hours and flexible shifts, make sure to mention your availability and willingness to work varied hours. Also, briefly touch on your physical stamina and ability to handle the demands of a busy restaurant environment.
How to prepare for a job interview at Caffe Concerto
✨Show Your Customer Service Skills
As an Assistant Manager, providing excellent customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive guest experience.
✨Highlight Your Leadership Experience
Since the role involves mentoring and motivating staff, be ready to discuss your leadership style. Share instances where you've successfully trained or inspired team members, showcasing your ability to manage and develop talent.
✨Demonstrate Flexibility and Stamina
The job requires stamina and the ability to work flexible shifts. During the interview, express your willingness to adapt to different schedules and share experiences that highlight your ability to thrive in busy environments.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios related to managing a café environment. Think about how you would handle difficult situations, such as resolving customer complaints or managing staff conflicts, and be ready to articulate your thought process.
