At a Glance
- Tasks: Manage customer specifications and support product launches while ensuring quality and safety standards.
- Company: Join Cafea UK, a passionate coffee company with a strong international presence.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Other info: Collaborate with a dynamic team and contribute to sustainability and ethical sourcing initiatives.
- Why this job: Make an impact in the coffee industry by supporting leading retailers and enhancing product quality.
- Qualifications: Experience in food manufacturing and strong stakeholder management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role is required, along with strong customer-facing and stakeholder management skills. Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Technical Services Manager (Contract) employer: Cafea UK Limited
At Cafea UK, we pride ourselves on our dynamic work culture that fosters collaboration and innovation within the coffee industry. As a Technical Services Manager, you'll benefit from a competitive salary and comprehensive benefits package, while also enjoying ample opportunities for professional development and career advancement in a supportive environment that values ethical sourcing and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager (Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food manufacturing industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, highlight your experience in managing customer specifications and handling consumer complaints. Use specific examples to demonstrate how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a job at Cafea UK that catches your eye, don’t just wait for the application process to open. Reach out directly to the hiring team through our website or LinkedIn. A friendly message expressing your interest can make a lasting impression.
✨Tip Number 4
Prepare for the interview by researching Cafea UK’s values and recent projects. Understand their commitment to ethical sourcing and sustainability. This will not only help you answer questions but also show that you’re genuinely interested in being part of their team.
We think you need these skills to ace Technical Services Manager (Contract)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Services Manager. Highlight your experience in food manufacturing, quality, and compliance, and don’t forget to mention any work with major retailers!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your customer-facing skills and how you’ve successfully managed projects in the past. Let us see your passion for coffee and commitment to quality.
Showcase Your Technical Expertise:In your application, be sure to detail your technical knowledge and experience. Mention any specific projects or achievements that demonstrate your ability to meet safety and quality standards.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee
Familiarise yourself with the coffee industry, especially the products Cafea UK offers. Understanding their commitment to quality and safety will help you demonstrate your passion for the role and align with their values.
✨Showcase Your Technical Skills
Prepare to discuss your experience in food manufacturing, particularly in technical, quality, or compliance roles. Be ready to provide specific examples of how you've managed customer specifications and supported product launches in the past.
✨Build Relationships
Since this role involves a lot of stakeholder management, think about how you can illustrate your relationship-building skills. Share stories that highlight your ability to work collaboratively with various teams, including Technical, Commercial, and Operations.
✨Prepare for Scenario Questions
Expect questions about managing consumer complaints and conducting trend analysis. Prepare some scenarios where you've successfully handled similar situations, showcasing your problem-solving skills and customer focus.
