At a Glance
- Tasks: Manage customer specifications and support product launches while ensuring quality and safety standards.
- Company: Join Cafea UK, a passionate coffee company with a strong international presence.
- Benefits: Enjoy a competitive salary, benefits package, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a dynamic environment focused on sustainability and compliance.
- Why this job: Make an impact in the coffee industry by supporting leading retailers and enhancing product quality.
- Qualifications: Experience in food manufacturing and strong stakeholder management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role is required, along with strong customer-facing and stakeholder management skills. Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Technical Services Manager - Commercial employer: Cafea UK Limited
At Cafea UK, we pride ourselves on fostering a dynamic work environment that values collaboration and innovation. As a Technical Services Manager, you'll not only engage with top-tier retailers but also benefit from our commitment to professional development and a competitive benefits package, all while being part of a passionate team dedicated to quality and sustainability in the coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Manager - Commercial
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, share specific examples of how you've tackled technical challenges in the past. This will demonstrate your problem-solving skills and make you stand out.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and highlight how your skills align with their needs. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for those tricky questions! Research common interview questions for Technical Services Managers and practice your responses. Think about how your experience with customer specifications and compliance can benefit Cafea UK specifically.
We think you need these skills to ace Technical Services Manager - Commercial
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Services Manager. Highlight your experience in food manufacturing, customer-facing roles, and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for coffee and your commitment to quality. Tell us why you're excited about this role and how you can contribute to our team at Cafea UK.
Showcase Your Stakeholder Management Skills:Since this role involves working closely with various teams and customers, make sure to highlight your experience in managing relationships. Share specific examples of how you've successfully collaborated with stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee
Make sure you brush up on your coffee knowledge! Understand the different types of coffee, brewing methods, and what makes Cafea UK stand out in the market. This will show your passion for the product and help you connect with the interviewers.
✨Showcase Your Technical Skills
Prepare to discuss your experience in food manufacturing, quality, or compliance roles. Be ready to provide specific examples of how you've managed customer specifications or handled consumer complaints. This will demonstrate your technical expertise and problem-solving abilities.
✨Build Relationships
Since this role involves a lot of stakeholder management, think about how you can illustrate your relationship-building skills. Share stories about how you've successfully collaborated with teams or clients in the past, especially in a technical context.
✨Understand Compliance and Sustainability
Familiarise yourself with ethical sourcing and sustainability practices relevant to the food industry. Be prepared to discuss how you can support these initiatives at Cafea UK, as this aligns with their commitment to high-quality products and customer compliance.
