At a Glance
- Tasks: Support leading retailers and manage product quality and safety standards.
- Company: Join Cafea UK, a passionate coffee company with a global reach.
- Benefits: Competitive salary, professional development, and career growth opportunities.
- Other info: Dynamic team environment with a focus on sustainability and ethical sourcing.
- Why this job: Make an impact in the coffee industry while building strong relationships.
- Qualifications: Experience in food manufacturing and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role is essential. Strong customer-facing and stakeholder management skills are required. Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Technical Service Manager (m/w/d) employer: Cafea UK Limited
At Cafea UK, we pride ourselves on fostering a dynamic and inclusive work environment where passion for coffee meets professional growth. As a Technical Service Manager, you'll not only engage with leading retailers but also benefit from a competitive salary, comprehensive benefits, and ample opportunities for career advancement within a supportive team that values ethical sourcing and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Manager (m/w/d)
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food manufacturing industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, highlight your experience in managing customer specifications and technical support. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job at Cafea UK that catches your eye, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the interview by researching Cafea UK’s values and recent projects. Be ready to discuss how your skills align with their commitment to quality and sustainability. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
We think you need these skills to ace Technical Service Manager (m/w/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical Service Manager role. Highlight your experience in food manufacturing, customer-facing roles, and any relevant projects you've managed.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about coffee and how your background aligns with our mission at Cafea UK. Share specific examples of how you've built relationships and managed projects successfully.
Showcase Your Technical Expertise:In your application, don't forget to mention your technical knowledge related to safety, legality, and quality standards. We want to see how you can contribute to maintaining our high-quality products.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee Inside Out
Make sure you brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and industry trends. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Technical Skills
Prepare to discuss your experience in food manufacturing, quality assurance, and compliance. Be ready to provide specific examples of how you've managed customer specifications or handled consumer complaints in the past.
✨Build Relationships with Examples
Since this role involves a lot of stakeholder management, think of instances where you've successfully built relationships with clients or colleagues. Share stories that highlight your communication skills and ability to work collaboratively.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to discuss how you've tackled challenges in previous roles. Whether it's managing a project or resolving a complaint, showing your analytical thinking and proactive approach will set you apart from other candidates.
