At a Glance
- Tasks: Support leading retailers and manage multiple projects in coffee quality and safety.
- Company: Join Cafea UK, a passionate coffee company with a global reach.
- Benefits: Competitive salary, professional development, and career growth opportunities.
- Other info: Dynamic team environment with a focus on sustainability and ethical sourcing.
- Why this job: Make an impact in the coffee industry while building strong relationships.
- Qualifications: Experience in food manufacturing and strong customer management skills.
The predicted salary is between 40000 - 50000 £ per year.
At Cafea UK, we're passionate about coffee and committed to delivering safe, high-quality products that delight our customers and consumers. We're looking for an experienced Technical Services Manager to join our Technical team and play a key role in supporting some of the UK's leading retailers, foodservice customers and business partners. This is an exciting opportunity for a customer-focused technical professional who enjoys building relationships, managing multiple projects and ensuring products meet the highest standards of safety, legality and quality.
- Managing customer specifications and supporting the launch of new products
- Providing technical support to National Account Managers and wider business teams
- Managing consumer complaints and supporting investigations and trend analysis
- Supporting ethical sourcing, sustainability and customer compliance requirements
- Working closely with colleagues across Technical, Commercial, Supply Chain and Operations
Experience within a food manufacturing technical, quality or compliance role. Strong customer-facing and stakeholder management skills. Experience working with major retailers and online specification portals would be advantageous.
At Cafea UK, you'll join a business that combines the agility of a local team with the strength and expertise of an international coffee group. You'll have the opportunity to work with leading retail customers, develop your technical expertise and contribute to the continued success of a well-established and respected business. We offer a competitive salary and benefits package, alongside opportunities for professional development and career growth.
Technical & Service Manager employer: Cafea UK Limited
At Cafea UK, we pride ourselves on fostering a dynamic work environment that values collaboration and innovation. As a Technical & Service Manager, you'll not only engage with top-tier retailers but also benefit from our commitment to professional development and a competitive benefits package, all while being part of a passionate team dedicated to quality and sustainability in the coffee industry.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and food manufacturing industry. Attend events, join online forums, and don’t be shy about asking for introductions. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, highlight your experience in managing customer specifications and handling consumer complaints. Use specific examples to demonstrate how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! If you see a job at Cafea UK that catches your eye, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent projects. Be ready to discuss how your skills align with their commitment to quality and sustainability. This will show that you’re not just looking for any job, but that you genuinely want to be part of their team.
We think you need these skills to ace Technical & Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Technical & Service Manager role. Highlight your experience in food manufacturing, customer-facing roles, and any relevant projects you've managed.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about coffee and how your background aligns with our commitment to quality and safety. Share specific examples of how you've built relationships and managed projects in the past.
Showcase Your Technical Skills:Don’t forget to mention your technical expertise! Whether it’s compliance, quality assurance, or ethical sourcing, let us know how your skills can contribute to our mission at Cafea UK.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Cafea UK Limited
✨Know Your Coffee Inside Out
Make sure you brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and industry trends. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Your Technical Skills
Prepare to discuss your experience in food manufacturing, quality assurance, and compliance. Be ready to provide specific examples of how you've managed customer specifications or handled consumer complaints in the past.
✨Build Relationships with Examples
Since this role involves a lot of stakeholder management, think of instances where you've successfully built relationships with clients or colleagues. Share stories that highlight your communication skills and ability to work collaboratively.
✨Demonstrate Your Problem-Solving Abilities
Be prepared to talk about how you've tackled challenges in previous roles. Whether it's managing a project under tight deadlines or resolving a technical issue, showcasing your problem-solving skills will be key to impressing the interviewers.
